Quynh-Chi Luong

Experience

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  HEADHUNT VIETNAM

  Jun 2016 - Aug 2016

  Recruitment Consultant Intern

  My internship at Headhunt Vietnam was a great experience. I learned a lot, not only about recruitment area but also about the overview of the HR area. I knew the recruitment process and how to get the suitable candidates. Thanks to Ms Minh - my mentor and Mr Nam - General Director and other colleagues, I had an opportunity to challenge myself and learned a lot from it.

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  StudySEA

  May 2017 - Dec 2017

  Assistant Internship Coordinator

  - Act as a local person and be available on the hotline to answer queries from students- Pick up students in the airport, take them to their accommodation and provide orientation- Arrange social events and organize weekly dinners- Find suitable housing for students- Assist with visa processing and extension- Assist with searching for host companies- Assist with matching candidate and companies- Maintain intern, housing and company database- Administrative work, expense reports and market research- Run errands, pay bills, buy office supplies, etc. Show less

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  Adecco

  Mar 2018 - Jun 2019

  - Managed recruitment cycles of Outsourcing project, mainly starter- & junior-level positions.- Developed and optimized recruitment database with more than 500 candidates without extra costs.- Organized internal events for associates (e.g., Skills Development Training, Year-End party)- Assisted in on-boarding, performance assessment, and off-boarding procedures.- Integrated feedback from clients and associates to improve the quality of Outsourcing projects.- Supported administrative works for Payroll process. Show less

  • Account Executive - Outsourcing Project

    Sept 2018 - Jun 2019

  • Recruitment Intern - Outsourcing Team

    Mar 2018 - Sept 2018
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  Aidence

  May 2021 - Nov 2021

  Intern HR & Operations

  - Brainstormed and improved the onboarding process for new hires.- Asssisted Head of People in establishing progression framework.- Support Operations Manager in day-to-day office management (e.g. team lunch, annual events, etc.)- Supported Head of People in improving employment contract format.- Coordinated recruitment process (e.g. acted as point of contact for candidates, arranged and managed interviews, etc.)- Provided administrative support for employees.Achievements:- Improved and shortened the format of employment contract (which was later implemented within the company)- Gained knowledge on how to build progression framework and salary framework. Show less

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  Techleapnl

  Nov 2021 - May 2023

  People Operations Specialist

  - Act as first point of contact for employee data and administration, e.g. (employment) contracts, personal documents, promotions, salaries, and termination.- Manage and ensure accurate data for monthly payroll mutation.- Ensure the day-to-day operations of the office space for up to 30 people, including property management, office usage, and employee well-being.- Assist and manage employee cycles, process onboarding, offboarding, and employment changes.- Coordinate training workshops, e.g. BHV training, Self-leadership training.- Provide counselling on policies and procedures, personnel data within the organisation.- Manage logistics for internal and external events.- Promote a culture of understanding and openness within the team.Achievements:- Improved onboarding processes and boosted new hire engagement by 30%.- Gained knowledge on Dutch Labor Law and provide timely response to internal employees. Show less

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  United - finance and trust services

  Jun 2023 - now

  Human Resources Officer

  - Acting as a daily point of contact for employees and managers regarding HR policies, procedures and programs; - Conducting, supporting, and reviewing in consultation with management the main HR processes such as employee onboarding and offboarding, compensation and benefits, training and development, absenteeism, performance management, legal compliance, employee engagement and communications; - Promoting employee attraction and retention, supporting workforce planning activities; - Networking with industry professionals and employment agencies in order to identify suitable job candidates; - Communicating by phone, email, and in person with applicants to arrange availability, scheduling interviews and drafting job offers; - Liaising with the external payroll administration, providing the necessary payroll input data monthly including employee movements, checking payroll output and ensuring the payroll process is completed in a timely, accurate and complete manner; - Maintaining HR files and databases, preparing and analysing reports for the MT; - Liaising with UWV, Arbodienst, pension provider, and the IND; - Maintaining and continuously improving current HR processes. Show less