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Md. Mainul Islam

Md. Mainul Islam

Associate System Support Specialist-EFT Hardware

Followers of Md. Mainul Islam256 followers
location of Md. Mainul IslamBangladesh

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  • Timeline

  • About me

    Senior Solutions Engineer, VAS Planning at Grameenphone Ltd

  • Education

    • University of Dhaka

      2018 - 2020
      Master of Business Administration - MBA Management Information System (MIS) 3.58 out of 4.0

    • Ahsanullah University of Science and Technology

      2009 - 2013
      Bachelor of Science Electrical and Electronic Engineering 3.59 out of 4.00

  • Experience

    • Data edge limited

      Jun 2014 - Dec 2014
      Associate System Support Specialist-EFT Hardware

      Operation and maintenance of ATM Card Embosser, Check Scanner Machine, HSM etc.

    • Grameenphone Ltd

      Dec 2014 - now

      VAS Planning, Core Telco IT, IT Architecture, Enterprise Systems & VAS, IT VAS Platforms, IT, Technology Service Operation Center(SOC),Service Operations,Technology Division Central Operations Department-Core & Service Maintenance(CSM), Technology Division.Monitoring Various Alarms of Telecommunication Network. Such as Alarms and Fault of BSS,MSS,HLR,SGSN,GGSN,STP,SMS,MMS,Electronic Recharge System(ERS),Bill Pay Service, International Roaming Services etc.Various Types of tools are used to monitor this fault such as Operation Eye,Navigator,M2000,U2000,Orion etc.

      • Senior Solutions Engineer

        Apr 2024 - now

      • Solution Architect

        Aug 2023 - Mar 2024

      • Lead Engineer

        Dec 2021 - Jul 2023

      • Senior System Engineer- Core and Service Maintenance,Service Operations

        May 2018 - Nov 2021

      • System Engineer-Central Operations Department-Technology Division.

        Dec 2014 - Apr 2018

  • Licenses & Certifications