Christine Pike

Experience

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  The Ormond Shops, Inc

  Jun 1986 - Aug 1990

  At age 21 I relocated to a Philadelphia suburb to take on my first Store Manager role at Willow Grove Park Mall Super excited as I graduated college in December 1989 and able to open a new store with Ormonds at the new mall, York Galleria which opened in November 1989. Great experience opening a store. Promoted to assistant manager in preparation for transfer to new mall upon opening a new location I would be at. Customer service, merchandising, register, processing daily new receipts and markdowns

  • Store Manager

    Jun 1990 - Aug 1990

  • Store Co Manager

    Nov 1989 - Jun 1990

  • Assistant Manager

    Jul 1989 - Nov 1989

  • Fashion Advisor

    Jun 1986 - Jul 1989
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  Victoria's Secret

  Oct 1990 - Mar 1991

  Sales Specialist

  Fittings and cash register

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  Dauphin Deposit Bank & Trust

  Oct 1990 - Mar 1991

  Bank Teller

  General bank teller duties

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  Brooks Fashion Stores Inc

  Mar 1991 - Oct 1993

  Store Manager

  Development and training of sales and management staff. Analyzed and taught sales results looking at key performance indicators such as dollar and unit per customer standards. Excellent customer service skills recquired. Company filed bankruptcy. Stayed through liquidation.

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  The Ormond Shops

  Nov 1993 - May 1994

  Store Co Manager

  Managed large trendy, junior fashion clothing store. Fast paced retail with heavy daily receipts, a lot of daily merchandising, heavy markdowns and frequent large floor moves. Participated in mall fashion shows frequently. Company filed for Bankruptcy. Stayed through liquidation.

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  The Bon-Ton Stores, Inc.

  May 1994 - Jul 2007

  Nurtured a department of 25 beauty advisors who functioned very well both independently and as a team, with successful and competitive relationships in a commissioned setting. Partnered with vendor reps to successfully train staff for Clinique, Estee Lauder, Lancome, Arden, Borghese, Clarins, Exuviance, Cosmeceuticals and fragrances. Hosted National Makeup Artist events requiring advance bookings and deposits. Ran GWP Presale events of up to $20,000 in presales to be rung before store opening and delivered to workplaces. Saw that beauty advisors booked appointments, did inventories and placed stock accordingly while growing their clientele to goal. Maintained a low associate turnover rate and filled open positions timely. Show less Area Sales Manager for Mens, Kids, Intimate, Accessories, Costume Jewelry, Cosmetics and the Furniture Gallery at Queensgate. 1994-1997 managed all of the above at Queensgate. Cosmetics and Furniture were commissioned sales. Furniture was the biggest gallery in the company, including furniture, mattresses, rugs, lamps and decorative accessories. We also had the company clearance room. We did custom orders, work with vendor reps, and handled delivery problems. 1997-2000 I worked at West Manchester Mall managing the same areas as above at different times. 2000-2007 I worked at the flagship store, York Galleria, where standards were the highest and we entertained many corporate visitors that required excellent visual standards. My last 2 years I was thrilled to have met my goal of moving into HR. I kept the Cosmetics ASM role as well. Ran successful inventories twice a year in each department and executed inventory reconciliation results each year focused on improvement. 2003-2007 held role of Chairperson of store BRAVO! team. (BT retail Associate Volunteer Outreach) Responsible to plan, organize and network projects between store associates and the community to benefit the youth, disabled and economically challenged residents in our community. Promoted involvement and fun. Show less

  • Human Resources Manager

    Feb 2006 - Jul 2007

  • Cosmetic Sales Manager

    Jan 2002 - Jul 2007

  • Area Sales Manager

    May 1994 - Jul 2007
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  Gymboree

  Jul 2007 - Apr 2019

  Store Manager

  Customer Service and Visual Presentation were high priority. Responsible for making sales plans, hiring, training, reviews, executing entire store visual change every 2-3 weeks, store profit/ loss report results, customer service, customer survey experience, scheduling via Smart Scheduler with use of traffic counter strategy, District lead person, led a weekly asst mgr conference call to improve communication and training across the district. Staff was usually less than 10, so accountability, training and hiring was key. Show less

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  CommunityAid

  Jun 2019 - now

  • Assistant Manager

    Sept 2023 - now

  • Store Manager

    Sept 2022 - Aug 2023

  • Assistant Manager

    Jun 2019 - Sept 2022