Brian Maka

Experience

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  Costco Wholesale

  Aug 2008 - Jun 2019

  Marketing/Membership and Refund Associate

  • Responsible for enrolling new members and selling upgraded services. Met and exceeded company goals for upgrading memberships, opening credit cards, and other services. Handled member complaints and always found a solution for their issues. Created relationships with the public and used techniques to attract new members. • Other positions held: • Front-end Supervisor - Responsible for 25 to 50 employees while problem solving, assigning specific job duties, always maintaining a sense of “readiness”, and upholding a clean environment in the warehouse. • Vault Clerk - Collected all money through the warehouse and tracked any discrepancies. Prepared reports on total vault amounts, processed checks, and filed Non-Sufficient funds reports. Show less

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  County of Orange

  Sept 2015 - Dec 2015

  Ecological Restoration Intern

  • Led groups of 15 to 30 volunteers on the proper techniques of ecological restoration practices• Instructed volunteers on safety and emergency procedures when working in an outdoor setting• Identified native plant species and removed non-native plant species • Collected data and conducted field research

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  City of Long Beach

  Sept 2018 - Dec 2018

  Sustainability Intern

  • Successfully lead a team of interns on how to identify native species, remove invasive plant species, and site mapping for past and future funding• Collected data and maps on the park and presented them to city officials and peers

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  Orange County Conservation Corps

  Jan 2020 - Apr 2021

  Project Specialist

  • Supervise groups of at-risk young adults while working on various environmental and conservation projects.• Adhered to specific project deadlines and budgets constraints while always exceeding project standards. • Review contracts or work assignments to determine service, equipment or workforce requirementsfor jobs; analyze needs and product requirements to create the desired design• Work directly with sponsors, stakeholders, and government officials and always exceeded expectations. Show less

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  SCS Global Services

  Apr 2021 - now

  • Initiate procedures for initial clients and renewal processes for existing clients of third-party certifications in the Non-GMO Project, SCS Gluten-Free, and SCS Plant-Based Programs. • Assign audits to in-house and contract auditors and serve as a facilitator between clients, auditors, operations, and the administrative team. • Developed and streamlined internal processes, leading to an improved flow of procedures resulting in audits being completed faster and more efficiently. • Designed and developed documents and email templates for new programs as well as updated existing documents and templates for existing programs.• Provided excellent customer service to new and existing clients and built trust and rapport with clients and stakeholders on the global level. Show less

  • Technical Associate

    May 2023 - now

  • Project Coordinator

    Apr 2021 - May 2023