Mohamed Ali

Experience

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  NOOR Data Network

  Jan 2016 - Mar 2017

  Enterprise Technical Support

  Providing technical support services for enterprise customers and troubleshooting any network related issue.Modify/Place configuration on customers equipment to solve their relevant issues.Handle most types of know field issues such as routing, switching, DSL and related service outages, degradation, flaps, and packet loss issues, as well as having a good experience in troubleshooting different types of application technologies such as L3 MPLS VPN, L2 MPLS VPN over wired media, wireless and mobile 3G environments.Troubleshoot over different types of LAN/WAN topological solutions such as Ethernet, Frame Relay, ATM, and EFM.Follow up with NOC support team to modify any missing configuration on NOOR's PEs after identifying the problem.Troubleshoot edge devices such as ATM, Ethernet & IP DSLAMs (Paradyne, Zhone and Zyxel) as well as customer premises devices such as DSL modems, Ethernet Switches, Routers (Cisco, Juniper, Paradyne, Patton, Aethra, Zyxel and Adatran)Handle IS-IS, BGP , and International neighbors alarms as well as handling main responsibilities of NOC support team during night shifts. Show less

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  Huawei Technologies

  Mar 2017 - Oct 2019

  Smart care is a monitoring solution provides KQIs (Key Quality indicators) and KPIs (Key Performance Indicators) helping the mobile operators maintaining their network performance and optimizing it .my role is :KPI optimization for both 3G and LTE .Excellent in SQL scripting.Excellent in KPI and KQI formulas and monitoring.Excellent in 3G and 4G signalling scenarios for interfaces(IUCS,IUPS,GN/GP,GX,GY,GS,GR,S1MME,S4/S11,S5/S8,...) and their protocols (MAP,RANAP,CAMEL,GTPV0V1,GTPV2,Diameter,BSSMAP,BSSGP).Excellent in performng KQIs audit enhancement for KQIs like( page response delay,page browsing delay,RTT,Throughput,Streaming KQIs,Packet loss).Excellent in generating reports by writing Macros.Excellent in Handling Customer Complains.hands on Experience in Radio KPIs like(Power utilization,Availability,RAB SR , RRC SR, IU Drops,IU utilization,RLC Retransmission,RTWB) Show less • Supporting PS Core network in Network Operation Center (NOC) of etisalat Misr.• Troubleshooting problems and software upgrades for PS core network nodes.• Performing actions and configurations on live network and configuring new nodes.• In depth knowledge of Packet Core technology like 2G, 3G and EPC Architecture (interfaces and design).• Good Knowledge of Packet Core nodes (SGSN, GGSN, PCRF, MME, SG-W, P-GW, DNS, and CG).• Experience and Knowledge of 2G, 3G network setup, Routing and all type of signaling and procedure flow concepts with all PS Core nodes and interfaces like Ga/Gb/Gc/Gd/Ge/Gf/Gi/Gn/Gr/Gs/Gx/Gy and Iu-Ps.• Knowledge of connectivity of SGSN and GGSN with Different Nodes like (BSS, VAS, IN and CS Core).• Aware of and dealing with operation management environment including SLA Show less

  • Data Analyst (CEM/SEQ)

    Jun 2018 - Oct 2019

  • PS Core

    Mar 2017 - Jun 2018
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  Ericsson

  Oct 2019 - now

  PS/vEPC/5G Planning and Optimization Engineering