Robert Redman

Robert Redman

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  • Timeline

  • About me

    Territory Director Asset Protection West at Burlington Stores, Inc.

  • Education

    • UC Santa Barbara

      -
      Bachelor of Arts - BA Law and Society
  • Experience

    • Nordstrom

      Dec 1994 - Feb 2000

      Responsibilities included the following: Hiring, training, and developing Loss Prevention associates to impact internal and external theft case resolution while maintaining expense control. Training and developing store associates to impact inventory shrink through company programs and standards. Ensuring high level of building security and safety. Responsibilities included the following: Resolution of external and internal theft cases, training store investigators in Southern California, and ensuring store shrink deterrence program standards were in compliance with company guidelines. Additional responsibilities included: A + Mentor.

      • Asset Protection Manager

        Feb 1998 - Feb 2000
      • Asset Protection Investigator

        Dec 1994 - Jan 1998
    • Mervyns

      Mar 2000 - May 2004

      Responsibilities include the following: Developing, directing, and coordinating the companies shortage program through proactive practices and procedures within district. Achieving results through internal and external case resolution, while maintaining expense goals and minimizing civil liability and safety issues. Training and developing leadership and associates within district for promotions and growth. Working with stores to create a partnership to achieve Asset Protection and stores objectives. Additional responsibilities included: Southern California College recruiter, Law Enforcement Grant Coordinator, and Senior Instructor. Show less Responsibilities include the following: Executing company shortage programs through proactive practices and procedures within store. Driving results through internal and external case resolution while maintaining expense goals and minimizing civil liability and safety issues. Training and developing Loss Prevention investigators within store for promotions. Working with store associates and management to create a partnership to achieve Assets Protection and store objectives. Additional responsibilities included: Southern California College recruiter. Show less

      • District Asset Protection Manager

        Sept 2000 - May 2004
      • Asset Protection Manager

        Mar 2000 - Sept 2000
    • The Home Depot

      Jun 2004 - Oct 2016

      Responsibilities included the following: Leading profitable operations of the store. Executing the three focal points of the company’s retail strategy: customer service, in-stock, and store appearance in the store. Responsible for achieving profitability in the store by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. Effectively communicate the company’s retail strategy and ensure its execution through strategic planning and timely follow-up. Stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. Conducting regular store walks, town hall meetings and staff meetings with associates. Responsible for developing leaders and building a deep talent bench for store leadership positions. Lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence. Additional Responsibilities included the following: District PAC Captain, Homer Fund Captain, Veterans Grant Captain, and PRO Captain. Show less Responsibilities included the following: Execution of core initiatives within district. Responsible for teaching, coaching, and training store leadership and associates in district regarding the implementation of company initiatives without adding complexity to the store’s operation. Serve as the operational expert and conduit for information between the stores and the Store Support Center. Partnership with the District Manager, Store Managers, and other district partners. Accountable to deliver results by influencing all levels of business partners and developing district and store operational action plans.Support key operational, asset protection, environmental, and health & safety responsibilities. Manage a Loss Prevention team to drive results through internal and external case resolution while promoting and driving shrink reduction programs in the store. Additional responsibilities included: New York 3rd Party investigators pilot, MAPS program Fort Worth. Show less

      • Store Manager

        Dec 2011 - Oct 2016
      • District Asset Protection Manager

        Jun 2004 - Dec 2011
    • Burlington Stores, Inc.

      Aug 2018 - now

      Responsibilities include the following: Develop, direct and lead the implementation of the company’s Asset Protection, Shortage Control, and Safety programs. Train and oversee store management and the asset protection associates to verify proper execution of company policies and procedures. Deliver on the safety and security of our customers, associates, merchandise and physical structure. Manage the investigation of all asset protection incidents. Develop strategies to reduce incidents and the associated financial loss. Work closely with Regional and Store Management, Human Resources, Legal, Operations and Control on all relevant Asset Protection and Shortage Control matters.Build strong relationships with law enforcement and legal professionals. Show less Responsibilities include the following: Directing and leading the implementation of the company’s Asset Protection, Shortage Control and Safety programs for stores in my district. Train and oversee store management and loss prevention associates to verify proper implementation of company policies and procedures to guarantee the safety and security of our customers, associates, merchandise and physical structure. Manage the investigation of all loss prevention incidents and see them through to successful conclusion and proactively develop strategies to reduce incidents and the associated financial loss in order to drive results. Work closely with District Manager and Store Management, Human Resources, Legal, Operations and Control on all relevant Asset Protection and Shortage Control matters. Builds strong partnership with law enforcement. Show less

      • Territory Director Asset Protection West

        May 2024 - now
      • Regional Asset Protection Manager

        Oct 2020 - now
      • District Asset Protection Manager

        Aug 2018 - Oct 2020
  • Licenses & Certifications

    • Loss Prevention Certified (LPC)

      The Loss Prevention Foundation
      Jul 2022
      View certificate certificate