Deep Enrich
Janaina Maciel
Auxiliar de escritório
375 followers
Taboão da Serra, São Paulo, Brazil
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About me
Analista Comercial - Prodesp | Administração - UNISA | Pós em Gestão da Qualidade - estudante de Psicologia
Education
Faculdade Unyleya
2019 - 2019Pós-graduação Lato Sensu - Especialização Gestão da Qualidade
FECAP
2025 -PSYCHOLOGY CursandoComeçando a realizar um sonho antigo.
EBAC - Escola Britânica de Artes Criativas e Tecnologia
2023 - 2024Especialização Experiência do Cliente
Universidade Santo Amaro - Unisa
2013 - 2017Bacharelado em Administração Business Administration and Management, General
UniFECAF
2025 -PSYCHOLOGY
Experience
Assessoria de Comunicação
Oct 1997 - Oct 2000Auxiliar de escritório
Atento
Oct 2001 - May 2002Atendimento ao cliente
Poupatempo
Jan 2002 - Dec 2005Atendimento ao cliente
Prodesp
Jan 2006 - nowAnalista comercial
Aug 2024 - nowOperação Comercial
Dec 2023 - Aug 2024Ouvidoria - Coordenadora
Aug 2021 - Nov 2023Ouvidoria - Analista Administrativo
Jun 2009 - Aug 2021Atendimento ao cliente - Poupatempo
Jan 2006 - Jun 2009
Licenses & Certifications
Certificação em Ouvidoria/ombusdman
ABO São Paulo - Associação Brasileira de Ouvidores/Ombudsman Seccional São PauloOct 2009- View certificate
Como Lidar com Clientes Insatisfeitos
LinkedInJun 2020
Certificação em Iso 9001
ProdespJul 2018
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