Jonathan Harrell, GRCP, MBA

Experience

• 

  RBC Bank

  Aug 2004 - Mar 2012

  I collected and analyzed the production data for the three departments which make up the Centralized Fulfillment Group at RBC Bank US in order to gauge the quality of the department's production.I also acted as Project Manager & Project Subject Matter Expert for Centralized Fulfillment. I was responsible for authoring, reviewing and updating procedures.Acted as both AML Officer and Privacy Officer for the department.Served as project lead for an international Lean Six Sigma Project executed over long distance that was responsible for a time savings of 52.5 man-hours per month in two different high-volume call centers. Show less Balanced RBC Bank's daily activity with the Federal Reserve's reflected position and reported numbers.Tracked and maintained RBC Bank's position with the Federal Reserve and adjusted flow of funds to maintain an accurate end-of-day balance. Keyed, reviewed and verified the accuracy of wire transfers for retail, commercial and internal departmental clients.Became a subject matter expert in OFAC-related functions, including verifying locations and named persons on the OFAC Specially Designated Nationals and Blocked Persons list. Show less

  • Quality & Internal Controls Specialist

    Oct 2008 - Mar 2012

  • Wire Transfer Specialist

    Aug 2004 - Oct 2008
• 

  PNC

  Mar 2012 - Apr 2016

  Senior Analyst- Risk, Compliance & Quality Control

  I was responsible for building partnerships within the Commercial Lending lines of business at PNC with my unit with Risk, Compliance and Quality Control. It was my job to help strengthen their processes and procedures in order to minimize operational and reporting risk by testing their internal controls and their adherence to published procedures. I also ensured that Sarbanes-Oxley regulations are met on a quarterly basis by testing financial transactions from various business units to validate their compliance with Federal and bank regulations. Show less

• 

  BB&T

  Apr 2016 - Aug 2019

  Vice President, Compliance Risk Reporting

  As a Compliance Risk Reporting Officer, I was tasked with maintaining the data integrity of all of BB&T's Compliance reviews and submissions. I partnered with 1st- and 2nd-line of defense Compliance units to ensure accurate and timely monitoring schedules, the validity of Compliance monitoring results, and efficiency of reporting. I also designed reports, views, and collaborative SharePoint pages for use by all audiences within all levels of the organization, using a number of different technological solutions.In addition to my Compliance functions, I served as a SQL database analyst, SharePoint administrator and designer, and lead application designer in Visual Basic .NET programming. Show less

• 

  USAA

  Sept 2019 - Dec 2024

  • Reporting Analyst Lead

    Jun 2024 - Dec 2024

  • Compliance Risk Manager Lead- Complaints & Issue Management Program Office

    Sept 2019 - May 2024
• 

  SoFi

  Jan 2025 - now

  Fair and Responsible Banking Manager, Complaints - Compliance