Jason Mobley

Experience

• 

  Freedom News Group

  Oct 1998 - Jun 2011

  Regional IT Director
• 

  Apple

  Aug 2011 - Jan 2012

  Tier 2 Solutions Engineer

  I was responsible for supporting all Apple IOS Devices including iPhone, iPad, and iPod Touch. As an IOS Tier 2 technician I worked on a team of 25 advisors located all across the United States. I worked under the IOS division of Apple. I was responsible for AHT, CFT%, issue resolution, training, and team mentoring. I had scored a perfect 20/20 on the productivity and quality report each period since I started.

• 

  Florida A&M University

  Jan 2012 - Jul 2020

  Executive Director of IT
• 

  University of West Florida

  Jul 2018 - Jun 2020

  Adjunct IT Professor

  I was responsible teaching the various IT courses on End User Support, database design, and IT Infrastructure Analysis. I teach in an online environment and we use Canvas as the LMS system and Zoom for videoconferencing.

• 

  Northwest Florida State College

  Jul 2018 - Jun 2020

  Certified Cisco Instructor

  I was responsible teaching the Routing Switching Platform for the CCNA Routing and Switching and Collaboration certification for Cisco. We used Cisco Networking Academy for course delivery. The courses I teach are Introduction to Networks, Routing & Switching Essentials, Scaling Networks and Connecting Networks.

• 

  Zoom

  Jul 2020 - Jul 2021

  • Global Higher Education Solutions Lead

    Jan 2021 - Jul 2021

  • Educational Solutions Engineer

    Jul 2020 - Jan 2021
• 

  Abco Technology

  Aug 2021 - Jun 2022

  IT Professor

  I teach a cybersecurity and networking program. Courses include Comptia A+, Network+, Security+, Linux+, Cisco CCNA, and Certified Ethical Hacker.

• 

  American Magic - Challenger, 37th America's Cup

  Jun 2022 - Jun 2023

  IT Director
• 

  Florida Agricultural and Mechanical University

  Mar 2023 - May 2024

  Executive Director of IT

  I serve as the Executive Director of IT for the College of Pharmacy and Pharmaceutical Sciences and Institute of Public Health.

• 

  Total Communication Solutions

  May 2024 - now

  VP of Technology

  As VP of Technology, I oversee our Zoom GTM solutions including Zoom Phone, Zoom Contact Center, Zoom Rooms and Zoom Workplace. I also head up our Professional Services (PSO) and Onsite operations.