Eric Barceló Monroy

Experience

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  Hewlett Packard de México

  Jul 1986 - Oct 1989

  R&D Engineer

  Recruited while in college to engineer all analog circuitry and PCB Design for a new HP Touchscreen product. Developed firmware and software for a variety of HP products. Responsible for CAD System selection, implementation and operation.Promoted to provide pre-sales configuration, technical support, competitive analysis,and technical sales training. Delivered post-sales configuration & repair training andfactory product support. Responsible for all HP Vectra Desktop PCs in Latin America.Provided on-call troubleshooting and issue resolution. Show less

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  Hewlett-Packard

  Jan 1991 - Jun 1992

  Marketing Manager

  Promoted to introduce and market new network and server product family in the Latin American region. Challenged with developing sales force for successful product launch. Developed marketing plans for new products, sales support strategies and presentations for the HP EtherTwist family of connectivity products and HP Vectra Servers. Negotiated and coordinated volume pricing with HP Sales Representatives and Dealers. Established Introduction and Training curriculum for all dealers in the region. Prepared Competitive Analysis reports for new products and upgrades. Assembled and delivered New Product Introduction presentation. Dealer Technical Training and Applications Engineer/Pre-sales Support. • Doubled monthly sales revenue goals. • Grew sales revenue over 1000% through delivery of this emerging technology. Left when company was relocated. Show less

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  Executrain

  Jul 1992 - Dec 1994

  Operations Manager

  Partnered to offer IT consulting, development, implementation and training services. Designated by Microsoft Mexico to conduct authorized Windows NT, SQL Server and Visual Basic training. Certified Netware Instructor (CNI), following Novell, Inc. certification process. Performed network design and installation as well as software development. Conceptualized Human Resource, Inventory Control, Consolidated Reporting and Transport Logistics systems for a variety of clients in Visual Basic and SQL Server. • Expanded company to 8 full time and 12 part-time trainers and consultants. • Broadened facilities from 3 training rooms to 7. Left when recruited by client and sold interest in company. Show less

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  Allegro Resorts Corporation

  Jan 1995 - Aug 1999

  VP of Information Technology

  Recruited by former client to provide vision, define mission and establish objectives forCorporate Information Technology (CIT). Initially company lacked departmentalorganization and morale. Discovered their technology was antiquated and telephoneexpenses were astronomical. Conducted research on optimum technology solutions. Determined infrastructurerequirements, selected network operating systems and software tools. Documented all IT processes and procedures. Procured and implemented corporate-wide PCnetworks running Windows 95/NT, e-mail and corporate applications in allworldwide company locations. Designed, implemented and operated private WideArea Network (WAN) for telephony and LAN-to-LAN connectivity. Fifteen direct reportswith total staff of 40. Reported to CEO.• Sheared telecom expenses 80% annually.• Established connectivity among 26 sites spanning more than 8 countries inAmerica, Europe, Africa and Asia comprising more than 600 nodes.Left when objective was met to search for greater challenges. Show less

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  IExplore, Inc.

  Sept 1999 - Jun 2002

  VP of Telecommunications and Technology Operations

  Hired to startup entire IT infrastructure, hardware, software and support. Internet wasaccessed via dial-up connections which disabled those lines for incoming phone calls.Designed, deployed and managed company’s main computer and telecommunicationsnetworks. Planned, engineered and supported infrastructure technologies in an Internete-Commerce environment comprised of 25 Sun Enterprise servers on Solaris and 8 Intelservers on Windows NT/2000. Oversaw application security, network security,configuration and asset inventory management data. Implemented and supportednumerous Intranet/Extranet, Call Center and Web-based enterprise applications.Created emergency mirror site, preparedness programs and disaster recovery plans.Designed web hosting architecture; researched and selected hardware and hostingprovider; managed in-house telecommunications initiative. Coordinated negotiations,service levels and implementation schedules with vendors and resellers. • Instrumental in growing company from zero revenue to $500,000 per month.• Successfully met LAN deployment deadline within budget.• Facilitated dramatic increase in productivity through installation of high-speedInternet connection and deployment of state-of-the-art telephone system.• Attained minimum downtime, proving reliability of infrastructure design.Neither website nor e-mail system affected by any virus/worm attack. Show less

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  Farmaceúticos Maypo

  Jul 2002 - Aug 2011

  Hired to build and run a Managed Services IT Operations Department and develop the Managed IT Services Business Strategy, in order to contribute in the development and achievement of the organization’s Managed Services business goals and objectives. Innovated in the conception of proper customer needs assessments, business models, structure and financial solutions to fit customer requirements and needs. Participated in external negotiations and leads internal negotiations to drive IT Managed Services Solutions generation. Developed and maintained local partnerships and alliances to successfully generate and deliver IT Managed Services offerings. Identified, designed and explained to top management the best go-to-market and business models for IT Managed Services opportunities, and specifies the value proposition behind each.• Fundamental participation in Managed Services strategy and financial meetings.• Generated innovative assessment tools to evaluate customer needs.• Participates in Contract/Service handover meetings from pre-sales to delivery.• Establishes KPI metrics collections and evaluation systems. Show less Hired to rebuild entire IT Department and define IT Strategy. J.D. Edwards had been implemented an ERP for 2 years, without visible results. Infrastructure was very weak. Established departmental mission, vision, goals and objectives, rebuilt communications infrastructure (networking and telephony), oversaw migration to later versions of all software platforms, tools and applications. Implemented new technologies to enhance productivity and efficiency throughout the organization, including VoIP, VPN, SSL, Fax Server, Unified Messaging, Intranet, Extranet, Data Warehouse, and Information Security (Firewalls, Anti-virus Server, Viruswall, etc.).• Fundamental participation in Corporate Strategic Planning decisions.• Has maintained a virus-free network with services available 99.9% of the time.• Continues to implement solutions in all parts of the process, including links to customers and vendors, seeking maximum efficiency and customer satisfaction.• Successfully implemented SAP 7.1 in less than one year, replacing J.D. Edwards. Show less

  • Corporate IT DIrector

    Jan 2010 - Aug 2011

  • IT Director

    Jul 2002 - Dec 2009
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  EGN

  Sept 2011 - Mar 2024

  Business Owner

  At EGN we contribute to the evolution of the IT and Telecommunications Industries by Consulting, Evangelizing and Training IT & Telecomm professionals on topics like Cloud Computing Technology, Big Data Science Technology and Blockchain Technology, and we develop SaaS solutions that enhance our clients' productivity and performance via Cloud.- Big Data Science Certified Professional- Big Data Certified Architect- Big Data Certified Scientist- Big Data Certified Trainer- Cloud Certified Professional- Cloud Certified Technology Professional- Cloud Certified Virtualization Specialist- Cloud Certified Trainer- Red Hat Certified Specialist in Ansible Automation- Red Hat Certified System Administrator- Red Hat Certified Engineer- Red Hat Certified Instructor- VMware Certified Professional - Datacenter Virtualization- VMware Certified Professional - Network Virtualization Show less

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  Arcitura Education Inc.

  Jan 2019 - Apr 2022

  Development Manager and Senior Certified Trainer

  As the Development Manager for Arcitura Education, Eric oversees business development for LATAM regions (and Spain), and further manages Spanish course development and translation projects. Eric is also involved with the development of a series of hands-on lab environments for Arcitura courses. Eric enjoys teaching and educating and is also active as a Senior Certified Trainer for many Arcitura programs.

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  Transformative Digital Solutions

  Jan 2022 - Apr 2022

  Senior Adviser

  As a Senior Adviser with Transformative Digital Solutions, Eric is available to participate in digital transformation projects focused on planning, assessment, industry orientation and education.

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  JPMorgan Chase & Co.

  May 2022 - now

  As an AWS Specialist I was hired to design and develop an infrastructure and configuration rebuild and destroy automation solution in AWS using Lambda Functions and Python 3.10

  • Architect

    Mar 2024 - now

  • AWS Specialist

    May 2022 - Mar 2024