Dumitru V.

Experience

• 

  Victoriabank

  Dec 2008 - Jun 2010

  VICTORIABANK was the First Commercial Bank in Moldova which initiated the process of the banking system development in Moldova as far back as from 1989. Victoriabank is the leader in implementation of new technologies, representing the First Bank to work with bank cards, as well as the First to bring automatic cash terminals to Moldova, along with other innovative products and services,that have never been implemented on the Moldovan market before. Therefore, we are one step ahead of our competitors! Victoriabank knows what your needs are by asking a technological feedback! Victoriabank knows how to realize your wishes – which is evidenced by the dynamics of attraction, by which we are the first! Victoriabank is a recognized brand both on the national and international levels, representing a new approach to quality. "Gold Premium " at the category Quality and Excellence, at the International Quality Summit, organised by Business Initiative Directions.Here is as short presentation of my role:My Key Duties and Responsibilities in my role:• Research and compile detailed analysis of existing banking products and their demand on the domestic market• Ensure the expansion of Bank’s high net worth corporate client’s portfolio.• Develop and roll out new policies. Show less VICTORIABANK was the First Commercial Bank in Moldova which initiated the process of the banking system development in Moldova as far back as from 1989. Victoriabank is the leader in implementation of new technologies, representing the First Bank to work with bank cards, as well as the First to bring automatic cash terminals to Moldova, along with other innovative products and services,that have never been implemented on the Moldovan market before. Therefore, we are one step ahead of our competitors! Victoriabank knows what your needs are by asking a technological feedback! Victoriabank knows how to realize your wishes – which is evidenced by the dynamics of attraction, by which we are the first! Victoriabank is a recognized brand both on the national and international levels, representing a new approach to quality. "Gold Premium " at the category Quality and Excellence, at the International Quality Summit, organised by Business Initiative Directions.My Key Duties and Responsibilities in my role:• Investigate and resolve customer inquiries and complaints in an empathetic manner.• Perform international wire money transfers.• Assist the clients with new credit cards applications.• Inform the clients about new offers and promotions offered by the bank. Show less

  • Head Economist

    Jan 2009 - Jun 2010

  • Customer Service Representative

    Dec 2008 - Jan 2009
• 

  BMO Financial Group

  Jan 2011 - now

  At BMO, banking is our personal commitment to helping people at every stage of their financial lives. The truth is, people’s needs change: so we change too. But we never change who we are. Which means we’ll never waiver from providing our customers the best possible banking experience in the industry. Our incredible team of over 46,000 people is just the tip of the iceberg. You should get to know us. We’re here to help.My present role allowed me to develop my sales and people skills, which are extremely important in an increasingly service-driven marketplace.I have gained valuable expertise by having the following exposure:My Key Duties and Responsibilities in my role:• Profile and analyse investment products to develop customized financial strategies for clients’ financial needs.• Offer financial products including term investments and mutual funds.• Originate, review, process and administer customer loan and mortgage proposals.• Work with high net worth clients 1 MM+ for mortgage and loan approvals.• Open new personal and commercial accounts. Show less

  • Branch Manager

    Aug 2021 - now

  • Assistant Manager

    Jul 2017 - Aug 2021

  • Financial Services Manager

    Jan 2011 - Jun 2017