Michael Moshiri

Experience

• 

  THE NET-A-PORTER GROUP LIMITED

  Jan 2014 - Mar 2016

  Reporting to the Global Director for Operational Planning, producing short, medium & long term reporting. Using data driven analysis to support decision making and identify areas for further improvement. Working with business and tech teams to prioritise and manage project execution.• Leading Lean Six Sigma projects to reduce handling costs and drive process improvements across a range of activities.• Utilising data analytics to Identify and manage efficiency drives through a variety of operational activities including; Inbound stock processes, outbound order fulfillment and final mile delivery operations. Setting reporting metrics and agreeing contractual KPI's to monitor longer term adherence • Managing a global project roadmap, managing stakeholder and client expectations, establishing channels of communication to encourage and support decision making at an exec level. Show less Forecast global resourcing requirements and performance analysis. Communicate to senior management & Exec level to support data driven informed decision making.Build and maintain headcount budgets in excess of £10m for multiple cost centres. Establish and maintain monthly, quarterly and yearly reconciliation reports against previous years, calendar year and financial year results. Supported with both high level and in depth analysis. Maintain headcount forecast tools; ensure driver assumptions are challenged & reflective of service level standards.Propose changes to cost centre budgets in line with short to midterm forecast variances. (For example; shifting budgeting focus away from a ‘cost per order’ to a ‘cost per throughput unit’ measure to better account for a wide range of operational activities.)Identify & quantify opportunities to drive service &/or efficiency improvements.Build & implement monthly productivity & absence reports for UK operations teams. Show less

  • UK Operations Planning And Performance Manager

    Jan 2015 - Mar 2016

  • Resource Planning Analyst

    Jan 2014 - Jan 2015
• 

  YOOX NET-A-PORTER GROUP

  Mar 2016 - Apr 2022

  Responsible for group level operations activities related to in-house and 3pl transport, logistics, warehousing, fulfilment and customer care activities for the Middle East region. Point of contact for regional contractual agreements, leading relationships with external partners & vendors, raising disputes and managing related processes with supplier account managers. Working proactively with global business support teams and regional authorities to design, implement and improve new and existing processes affecting the fulfilment of customer orders, B2B movements, regional customs set-up and related customer care activities. Show less

  • Head Of Operations, Middle East

    Aug 2020 - Apr 2022

  • Senior Operations Lead, Middle East

    Mar 2018 - Sept 2020

  • Senior Analyst, Global Operations

    Feb 2017 - Mar 2018

  • Operations Contract Manager

    Mar 2016 - Feb 2017
• 

  Deloitte

  Apr 2022 - Apr 2024

  Senior Manager Supply Chain and Logistics
• 

  Efficio

  Sept 2024 - now

  Senior Manager