Marvis Mckenzie

Experience

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  Elecrtuim point

  Jul 2011 - Aug 2013

  Senior Care Manager

  * Complete hospital & community assessments with the customers and their families to identify their current needs, strengths and aspirations, integrating their expert knowledge into the assessment and planning process.* Draw up personal centred plans, risk assessments, liaise with family memebers regarding care planning. Residential and community setting experience.* To engage in the contract monitoring process with senior colleagues and Partners. To capture exit outcomes and customer satisfaction. Experience in CQC Quality assurance outcomes.* Manage staff on a one to one base, monthly supervision with staff, sickness return interviews, draw up rota's, supervise agency staff. Send staffs on training. Deal with disaplinary issues with HR regarding staff. * Carry out risk management guidelines and to assist service users in reducing Risks to themselves or others. To work within a positive risk management framework been professional at all times.* To undertake the role of reablement key-worker for a caseload of customers. ensuring effective case management approaches which proactively track individual’s progress throughout their reablement journey and provide weekly feedback and 2, 4 &6 weeks review to the service management. Show less

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  Robin Centre

  Sept 2014 - now

  Day Centre Manager

  We believe that older people have the right to inclusion, independence and choice. We offer a quality safe caring environment for individuals that attend the centre. enjoy a day of relaxation, the opportunity to meet new people and to enjoy actives that suit their needs. Our aim is to support them to continue to live independently in the community. We provide person centred care and assistance, working together with carers and families to support their individual needs.

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  Walsall councill

  Sept 2014 - Dec 2014

  Senior reablement officer

  * Support the assistant team manager in the management of frontline staff in order to deliver flexible customer focused services.* Support the assistant team mangers in the management, coordination and delivery of services to meet service objective individual goal and progression of personalisation.* Complete all application for Welfare Benefits, Rent collection & voids and management of accounts; complete all Homeless applications with each customer, ensuring that all financial processes are undertaken within.* Assist the service manager with the delivery and development of high quality support to the service users with mental health problems, & disabilities, in accordance with Accords policies and procedures.* Working in a flexible manner as part of an on call rota to support out of hours workers and their duties. Maintain safety of the service users.* Carry out regular supervision & one to one meetings identifying service personal objectives through the employee performance assessments (EPA) frame work for staff.* Report any problems with difficulties & complaints to the Head of Service and I participate in follow up investigations as required. Show less