Susha Bivera

Susha Bivera

Front Office /Receptionist

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  • Timeline

  • About me

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  • Education

    • Supply Chain Canada

      2023 - 2023
      Course Certificate Purchasing, Procurement/Acquisitions and Contracts Management

      SMT- Procurement

    • Algonquin College of Applied Arts and Technology

      2016 - 2017
      College-Approved Certificate Applied Management Honors

      Courses Included:Human Resources ManagementIntroduction to Project ManagementLabour RelationsTraining and Development Management PrinciplesOrganizational Behaviour

    • Mahatma Gandhi University

      1996 - 1999
      Bachelor of Arts (B.A.) Communicative English
  • Experience

    • QATAR LIQUIFIED GAS LTD. CO.

      Dec 2000 - Mar 2002
      Front Office /Receptionist
    • Al Khor International School (AKIS)

      Mar 2002 - Jul 2002
      Receptionist/Secretary
    • Rumidifier Home Comforts

      Apr 2012 - Dec 2013
      Office Administrator

      At the starting position as an Administrator and as the first employee at this start-up, I created, documented and implemented operational processes and handled office administration tasks. Additional responsibilities came along with establishing the business, like website and social media handle creation and management, managing logistics, product development R&D.

    • Rumidifier Home Comforts Inc.

      Dec 2013 - Dec 2015
      Operations Manager

      Promoted - Operations Manager position with tasks focusing more on product development projects, procurement and stakeholder management.During my tenure I identified and established many opportunities and processes that drove sales and brand exposure.

    • Gilmore Global

      Dec 2015 - May 2018
      Product Release Administrator- Content

      Project administration and coordination to release enterprise level print and electronic content, collaborating with internal departments, global locations and partners. Most part of the work involved requirement analysis, extensive data entry, validation and verification, system troubleshooting and problem solving.

    • Lee Valley Tools Ltd.

      Jun 2018 - Sept 2020
      Merchandise Coordinator- Power Tools and Hardware

      As the first Merchandise Coordinator for pilot project in Category Management structure, I led the job analyses and created new job description for the position. - Reviewed, updated and created process documents and guides- Supported training and project implementation to four more categories with the implementation phase of this pilot project. - Identify deficiencies during the change period and spearheaded projects improving task and workflow efficiencies.Alongside the change associated projects, here I carry out diversified tasks to support the Category manager and Demand Planner in a multi-disciplinary team in a multi-departmental environment. - New Product R&D and onboarding administration- Execute administrative and coordination tasks related to SKU management- PO release and maintenance- Vendor management, - Terms reviews and renewals Show less

    • Farm Boy Inc.

      Sept 2020 - Sept 2021
      Category Administrator
    • Pattison Food Group

      Feb 2022 - Apr 2024
      • Supplier Contract Coordinator

        Dec 2023 - Apr 2024
      • Supplier Admin Coordinator

        Feb 2022 - Dec 2023
  • Licenses & Certifications

    • Standard First Aid CPR/AED - LEVEL C

      Canadian Red Cross
      Sept 2016
    • Diploma in Computer Applications

      Don Bosco Technical Institute
      Sept 1997
  • Volunteer Experience

    • Executive Committee Member

      Issued by Malayali Association of Ottawa on May 2012
      Malayali Association of OttawaAssociated with Susha Bivera