Miranda Apps

Miranda Apps

Contract Administrator

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location of Miranda AppsHolbeach, England, United Kingdom

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  • Timeline

  • About me

    IT Asset Manager at GB Railfreight

  • Education

    • Boston College of Further Education

      1994 - 1996
      BTEC National Certificate Computer Studies Merit

      My interests always lay in computing, so in 1994 I went to evening school and did a BTEC ONC in Computer Studies. This involved some programming, system design and mathematics.

    • Boston College of Further Education

      1984 - 1986
      LCCI Secretarial Certificate Distinction

      Due to limited opportunities, studied for a Secretarial certificate at college. This included Shorthand (normal and medical) and typewriting. This, with the advent of computing, has given me a good grounding for administration work.

    • George Farmer Secondary School

      1979 - 1984
  • Experience

    • ISC Networks

      Apr 1999 - Mar 2001
      Contract Administrator

      Based on site at British Sugar Plc, Peterborough and ISC, HuntingdonDetermination of customer requirements using technical and sales knowledge of IBM servers,desktops, laptops and software and pricing via suppliersContact with customers on bespoke PC buildsCo-ordination of installations with engineer and end user within SLACollation and presentation of statistics

    • Team Strides

      Feb 2004 - Feb 2005
      Administrator

      Taking orders and queries via telephoneCreating and updating web siteInvoicing and ordering stationery

    • British Sugar

      Mar 2005 - Jun 2008
      Software Liaison Officer

      Implemented license database from scratch via various sourcesAdministration of the Microsoft Select agreement for license purchasesRunning regular software audits to check on-going license complianceProcessing of purchase orders, journaling and goods receipting on JD Edwardsmanagement system

    • ABF IT Shared Service Centre

      Jul 2008 - Jul 2014
      Software Compliance Analyst

      Managed enterprise licensing for over 6500 customers to ensure compliance and ensuring no financial or brand exposure to unintended software deploymentsUniform enterprise licensing across subsidiaries of ABFInterrogation of software audit tool (SCCM) for reportingCommunication with end users to ensure legality of software licensingChecking licensing end-user agreementsAdministration of group software agreements (eg Microsoft Enterprise Agreement)Recording license purchases for ABF group and reporting as requestedHardware/software procurementFAST accreditedRunning reports for Information Security Manager to ensure data integrity for ABF group and external auditorsProcessing of purchase orders, journaling and goods receipting on JD Edwards management system Show less

    • United Lincolnshire Hospitals NHS Trust

      Aug 2014 - Mar 2015

      Temporary position - Booking patients onto waiting list within agreed SLA's, booking more treatment slots with Theatres and Consultant, consulting with patients as to dates via telephone and letter. Confidentiality was very important as was treating patients with respect. Typing consultants notes and audio typing clinic notes. Confidentiality was very important as was attention of detail and accuracy. This was a temporary job to broaden my experience.

      • Waiting List Administrator

        Dec 2014 - Mar 2015
      • Administrative Assistant

        Aug 2014 - Nov 2014
    • Euroflow Engineering Ltd

      Apr 2015 - Feb 2016
      Production Assistant/Administrator

      This is a very varied role which includes raising Purchase Orders, booking stock, designing email campaigns, reception, logging and extracting data from database, invoice reconciliation, creating customer invoices, delivery notes and order acknowledgements, obtaining supplier quotations, creating and updated project plans in MS Project, and anything else to keep the company ticking over smoothly.

    • Lark Energy

      Apr 2016 - Dec 2016
      Technical Assistant

      Fixed Term contract implementing, configuring and populating new ERP/MRP ticketing system to assist the company with their jobs, allocating electricians and reporting. I defined workflow processes, created user manuals and delivered training to internal users. I am also dealing with Out of Scope pricing and recharges to Client/Financier. This contract is due to finish at the end of 2016.

    • Reflex Labels

      Jan 2017 - Jul 2021
      Stores Admin Manager

      Temporary positionManaging stock levels to ensure availability whilst decreasing cost Booking stock to engineersLiaising with customers and suppliers to ensure best pricingPurchasing of new and replenishment stockContinuous improvement of systems and processes

    • GB Railfreight

      Jun 2017 - now

      Temporary position covering sickness.Reformatting of standards to give conformity and appearanceInvestigate and obtain information on safety as requiredMinute taking in high level legislation and safety meetingsDiary management

      • IT Asset Manager

        Feb 2023 - now
      • IT Administrator

        Jul 2021 - Feb 2023
      • Safety Analyst

        Jun 2018 - Jul 2021
      • Safety Administrator

        Jun 2017 - Jul 2021
  • Licenses & Certifications

    • Safety for Managers Level 3 Award

      NCRQ
      May 2020
    • BCS Practitioner Certificate in Requirements Engineering

      BCS, The Chartered Institute for IT
    • AgileBA® Foundation

      APMG International
      Jun 2024
      View certificate certificate
    • Business Agility Professional Level 1

      Agile Business Consortium
      Jun 2024
      View certificate certificate
    • BCS Practitioner Certificate in Modelling Business Processes

      BCS, The Chartered Institute for IT
      May 2024
    • ITIL Foundation in IT Service Management v4

      AXELOS Global Best Practice
      Jan 2022
    • BCS Foundation in Business Analysis

      BCS, The Chartered Institute for IT
      Oct 2023
    • Managing Safely

      IOSH
      Apr 2019
    • ITIL® v3 Foundation

      Advance ITSM Ltd
      Sept 2011
    • BCS Business Analysis Practice

      BCS, The Chartered Institute for IT
      Oct 2024
  • Honors & Awards

    • Awarded to Miranda Apps
      BCS Requirements Engineering BCS Dec 2023