Constantine Goulas

Experience

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  Vodafone

  Apr 1999 - Jun 2020

  Research local market conditionsIdentify current and prospective sales and expansion opportunitiesDevelop forecasts, financial objectives and business plansMeet business goals and metricsDirect all operational aspects such as distribution operations, customer service, human resources, administration, marketing and salesBring out the best of branch’s personnel by providing training, coaching, development and motivationLocate areas for improvementPropose corrective actionsShare knowledge and insights with other branches and headquartersManage budget and allocate resources appropriatelyAddress customer and employee satisfaction issues promptlyAdhere to high ethical standardsComply with all regulations/applicable lawsPrepare and present reports on market movement and penetrationAreas of responsibility:-Epirus (Ioannina, Arta, Preveza, Thesprotia)-Corfu island-Lefkada -Western Macedonia (Kozani, Kastoria, Ptomemaida, Florina, Grevena) Show less

  • District Manager

    Aug 2006 - Jun 2020

  • Shop Manager

    Apr 2004 - Aug 2006

  • Product champion

    Apr 2003 - Apr 2004

  • Sales Representative

    Apr 2001 - Apr 2003

  • Computer Technician- support specialist

    Apr 1999 - Apr 2001
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  CONSTANTINE JAA GOULAS SKULL ART AND DESIGN

  Jun 2020 - now

  Founder
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  XSKULLIBUR APPAREL CLOTHING

  Jun 2020 - now

  Founder
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  ROCK_MY_DOG

  Sept 2020 - now

  Founder
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  Vodafone

  Jun 2022 - Aug 2023

  SOHO Business Advisor

  • Negotiating contracts with clients to ensure mutual satisfaction with each transaction • Preparing proposals for new business opportunities or contracts with existing clients • Developing and maintaining relationships with clients to increase future business opportunities • Scheduling appointments with prospective clients to discuss products or services offered by the company • Creating client proposals based on product information provided by marketing staff members • Keeping track of all communications with clients, such as hunting, emails, phone calls • Reviewing proposals from clients for possible problems or conflicts with company policies • Identifying potential customers through research and networking activities, then contacting them to set up meetings or presentations • Researching market trends to identify opportunities for new products or services that might appeal to specific clientsKPIs skills• 100% sales calls and sales volume target achievement weekly and monthly • 100% accuracy of data capture and sales entry submission • 0 upheld customer complaints monthly • On time reporting of activity, sales, leads and pipeline as required • Identify and communicate one new or improved way of working each quarter which will add value to the client and/or improve CPM ways of working Show less

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  OPAP

  Aug 2023 - now

  Area Sales Manager

  In charge of 59 OPAP stores at the local level.-Implementing the approved regional sales plan in his area of responsibility, focusing on increasing OPAP sales, stores’ profitability and customer experience-Conducting visits to stores according to plan and support the agents /partners regarding the alignment with OPAP’s processes, regulatory and operational standards, and Responsible Gaming-Being up to date with all changes in processes, procedures and standards providing the necessary information and update to the agents / partners-Assessing and validating that the stores operate in compliance with the sales processes, procedures and commercial policy providing clarification and support when required-Acting as the liaison between the agents / partners and OPAP’s teams to enable the effective communication and cooperation among all parties-Supporting all OPAP teams for the accurate execution of projects related to the retail network, e.g. in-store marketing, merchandising, product roll out, etc., informing agents and partners-Supporting the negotiations with current or potential agents / partners for the achievement of commercial agreements-Participating in the evaluation and assessment of new OPAP partners/ agents candidates-Participating in the identification locations for the expansion and/or optimization of the network for stores or indirect channels-Supporting the assessment and selection of potential agents / points of sales / stores, evaluating their applications and qualifications according to company’s standards-Developing periodic sales reports (annual, quarterly and monthly) on region or Account revenue results in association with sales targets-Changing Partners’ mindset and mentality towards a more entrepreneurial approach, enhancing their level of engagement to our strategy and retail initiatives Show less