Peter Hitson

Experience

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  Pietragallo, Bosick & Gordon

  Jan 1991 - Jan 1995

  Attorney
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  Marshall Dennehey Warner Coleman & Goggin, P.C.

  Jan 1995 - Jan 1997

  Attorney
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  The Hartford

  Jan 2002 - Jan 2014

  • Strategic leader of litigation and expense management strategies supporting property and casualty claim lines of business.• Oversaw Panel Counsel Program providing third party litigation defense services for all claim lines of business.• Selected and deployed legal e-billing system • Developed diverse legal expense audit team of attorneys and paralegals.• Created legal quality audit program to assess effectiveness of outside counsel and claim handler litigation management.• Developed legal data analytics and legal service quality evaluation methodology. Show less • Managed in-house law office (attorneys, paralegals and support staff) providing representation of Hartford commercial and personal line insureds in 32 counties, 2 federal districts and the 3rd Circuit Court of Appeals, while maintaining individual caseload of predominantly enhanced complexity and high indemnity exposure litigation. • Supported multiple claim centers for jurisdictional support and training programs. • Created the first uniform set of operational practices for The Hartford's 45 staff law offices and deployed via on-line tool.• Participated in Six Sigma assessment of legal practices.• Conducted legal quality assessments for peer offices in Staff Legal organization. Show less

  • AVP Claim Legal Practices, Support & Audit

    Jan 2005 - Jan 2014

  • National Manager of Panel Counsel

    Jan 2004 - Jan 2005

  • Managing Attorney

    Jan 2002 - Jan 2004
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  Wilson Elser

  Jan 2014 - Mar 2018

  Director of Legal Process Innovation

  • Law firm executive leader charged with innovating and improving delivery of legal services.• Launched Wilson Elser ALIGN as branded program to implement Legal Project Management and Legal Project Improvement.• Developed basic and advanced LPM training curriculum and delivered training to more than 1,000 attorneys and other professionals.• Led multiple client-focused process improvement initiatives to reduce client cost, improve cycle time, and customer service.• Implemented technology solutions to support LPM and process improvement.• Developed internal and external reporting. Show less

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  Carlton Fields

  Apr 2018 - now

  Director of Legal Project & Practice Management

  • Member of law firm's executive leadership team charged with implementing Legal Project Management program and leading process improvement initiatives to advance innovative, efficient, and predictable delivery of legal services. • Conduct training and provide tailored support to attorneys throughout the firm to implement LPM.• Responsible for development of alternate fee arrangements in support of client objectives. • Deploy technology to improve development and adherence to budgets and alternate pricing parameters. • Develop legal technology applications to provide guidance, automate documents, and streamline processes. Show less