Srishti Sharma

Experience

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  Menchie's Frozen Yogurt

  Jul 2017 - Mar 2021

  Content Strategist

  Key Responsibilities:-- Conducted research and development activities aligned with the product being launched- Streamlined the process by finalizing the draft of the most relevant information- Assigned relevant information to the team and supervised their work in producing the final reports- Ensured the quality of the reports by meticulously checking grammar, sentence structure, punctuation, and identifying any instances of plagiarism- Provided guidance and support to the freshers team, clearing their doubts and helping them understand the technical aspects of the process- Organized and led meetings to strategize and improve the quality of content- Offered training sessions to new joiners as needed, ensuring their smooth integration into the team Show less

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  Thesocialtalks

  Dec 2022 - Mar 2023

  Editorial Intern

  Key Responsibilities:- Researching and creating compelling news articles and opinionated blogs on a wide range of topics, ensuring 100% unique and original content.- Adhering to strict editorial guidelines, including zero tolerance for grammatical errors, plagiarism, and maintaining high-quality writing standards.- Collaborating with the editorial team to brainstorm and develop engaging content ideas that resonate with the target audience.- Conducting thorough fact-checking and source verification to ensure the accuracy and credibility of the published content.- Following industry trends and staying up-to-date with current events to deliver timely and relevant news articles and blog posts.- Assisting in content editing and proofreading to maintain consistent style, tone, and quality across all published materials.- Engaging in constructive feedback sessions with editors and incorporating suggested revisions to improve the overall quality of the content.- Monitoring content performance. Show less

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  UnitedHealth Group

  May 2023 - now

  Technical Writer/Editor

  Key Responsibilities:• Ensure timely updates to existing business documentation and create new documents as needed.• Review and enhance documentation such as Standard Operating Procedures (SOPs) and Process Instructions (PIs), ensuring clarity, content accuracy, and adherence to department standards and business regulations.• Collaborate with senior documentation staff and/or business partners to seek guidance and direction.• Proactively manage task assignments and documentation projects, adhering to deadlines and providing regular progress updates.• Coordinate and lead small to mid-size documentation initiatives.• Organize and conduct meetings to discuss, resolve conflicts, and obtain approvals for documentation, providing status reports.• Provide suggestions for content and format improvements.• Offer recommendations for process enhancements within the department or with business partners.• Conduct research necessary to update and develop documentation.• Publish documentation according to established protocols.• Support leadership in resolving business-related issues.• Meet or exceed established quality and delivery targets. Show less