Tim Murphy

Experience

• 

  The Nielsen Company

  Sept 2006 - now

  Responsible for leading Sales/Recruitment, Installation and Maintenance teams of Local (NSI), National (NTI) and Audio Panels (Arbitron) in the Northeastern US. Collaborate with Nielsen Client Services, Local TV Research Directors, Methodological Science and other internal stakeholders to ensure panel quality, panelist satisfaction and all panel KPI's are met or exceeded.Responsibilities/skills included: • Business Process Improvement Certified• Budget Forecasting and Planning • Building and developing engaged teams• Change Management• Operational Excellence, delivering high and stable KPIs Show less Responsible for leading Field Installation and Maintenance teams that provided TV rating panels and data collection in eight highly diverse local markets, providing high quality television audience panels in Chicago, St. Louis, Milwaukee, Minneapolis, Detroit, Indianapolis, Tulsa, and Oklahoma City.Also responsible for leading the Nielsen National 4,000 HH Panel, Northeast and Internal Test panels during this timeframe.Five time audit award winning teams (Quality) based on Ernst and Young audit results. Show less

  • Operations Director

    Oct 2013 - now

  • Regional Director

    Sept 2006 - Oct 2013