Dawn Kelly

Experience

• 

  Kenyon Lodge Nursing Home

  Sept 1996 - Jul 1998

  Senior Care Worker

  - Night senior care assistant- Personal Care- Medication managment- Incontinence management - Tracheostomy care- Skin integrity care- Supporting care staff

• 

  Fairways Lodge Residential Care Home

  Jul 1998 - Oct 2000

  Senior Care Worker

  - Personal care- Rotas- Tracheostomy care- Skin integrity care- Medication managment - Risk management

• 

  Terri Lee Centre

  Oct 2000 - Dec 2002

  Supported Housing Assistant Manager - Learning Disability

  - Management of Mental health supported accommodation- Medication administration- Compliance- Care planning and assessment- Risk management- Order and purchasing

• 

  Housing 21

  Dec 2002 - Jul 2013

  - Live in supported housing manager- Repairs and maintenance- Customer service- Resident engagement and satisfaction- Health & Safety- Building management- ASB and complaints management - Regional management of supported accommodation across Greater Manchester and Calderdale- Voids and lettings- Repairs and maintenance- Staff management- Service charge management- ASB and complaints management

  • Extra Care & Domiciliary Care Manager

    Oct 2010 - Jul 2013

  • Housing Services Manager

    Dec 2002 - Oct 2010
• 

  McCarthy Stone

  Jul 2013 - Oct 2015

  Registered Manager

  - Care planning and risk assessment- Health & Safety- Rostering- Infection control- Building safety- ASB and complaints management- Repairs and maintenance- Contract management- CQC compliance- Troubleshooting- Staff recruitment and management

• 

  ForHousing

  Oct 2015 - Jan 2025

  Extra Care Service Manager

  - Management of extra care and dementia services- Risk assessment and management- Contract management- ASB and complaints handling- Allocations, voids and lettings- Well being service delivery- Repairs and maintenance- Staff training, development and coaching- Health & Safety- Building management- Customer engagement- Staff and client well being- Activity delivery- Budget management- Recruitment and line management

• 

  Priority Recruitment

  Feb 2025 - now

  Nominated Individual / Registered Manager - Complex Care

  - Project management- Recruitment- Training & coaching- Health & Safety- Budget management- Risk management- Compliance- Partnership development- Service development- Care and support delivery- Development of policies and procedures- Contract management- Staff leadership and management