Avinash M L

Experience

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  Mahindra Satyam

  Jul 2007 - Sept 2009

  Software Engineer
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  IBM Global Services

  Sept 2009 - Jun 2010

  Software Engineer
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  Wipro Technologies

  Jun 2010 - May 2013

  Senior Software Engineer

  1. Network Services Unit – Service Factory | Role: OSS Developer & System Integrator | Duration: Aug 2011 – May 2013Description: Orchestrated a transformation project using IBM Tivoli Netcool and InfoVista as the primary tools to elevate telecom assurance from network-level to service-level with proactive monitoring.

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  Hewlett Packard Enterprise

  May 2013 - now

  Solution Architect

  1. Optus OSS Upgrade Project | Role: Solution Architect | Apr2022 – PresentDescription: Spearheaded an extensive upgrade of HPE OSS assurance applications including vTeMIP, UOC, UCA, OpenNMS, UTM, and BO, enhancing operational efficiency and system reliability.2. Optus OSS Support Project | Role: Technical Manager of SPAC | Jul 2016 – Apr 2022Description: Managed Level 3 support operations for core HPE OSS applications, improving system stability and response times for critical telecommunications infrastructure.3. One NZ Delivery & Support Project | Role: Technical Manager of SPAC | June 2018 – PresentDescription: Led a migration project from IBM Netcool to HP vTeMIP, integrating diverse EMSs with UCA and ServiceNow for advanced alarm collection and ticketing. Show less