AHMED SAYED

Experience

• 

  Orange

  Jul 2013 - Jun 2014

  Callcenter Agent
• 

  Etisalat

  Jan 2015 - Jan 2016

  Technical Support
• 

  National Bank of Egypt (NBE)

  Oct 2017 - Sept 2018

  Account Advisor
• 

  Al Ahli Bank of Kuwait - Egypt

  Oct 2018 - Mar 2019

  Credit Anitiation Officer

  Resigned

• 

  Banque Misr

  Mar 2019 - Oct 2024

  As a MIDCAP Relationship Manager, I manage a portfolio of 65 clients, ensuring their needs are met while fostering strong relationships. I am responsible for all aspects of client management, including:•Developing and implementing strategies to maintain and grow the client portfolio.•Achieving targets by acquiring new companies and expanding the business of existing clients.•Setting daily tasks and monitoring operations to ensure effective portfolio management and high client satisfaction.•Discussing credit memoranda with the Credit Analyst before presenting them to the Team Leader for review.•Analyzing data to identify trends and opportunities for portfolio improvement.My ultimate goal is to foster long-term partnerships that drive mutual growth and success. Show less Key Responsibilities:Distribute targets from the regional and branch sector to branches based on team strategy and direction from the Regional General Manager.Monitor branches to ensure achievement of set goals and develop monthly plans for target fulfillment.Serve as a liaison between regional/branch sectors and corporate credit sector.Gather and assess potential companies from branches against lending criteria before submission for Corporate Credit Sector.Support regional targets by conducting visits to existing and prospective clients.Assist branches with target shortfalls by recommending companies for marketing.Organize regular meetings with corporate customer service staff to introduce new products (e.g., cash solutions, financing options).Monitor customer satisfaction with corporate service staff periodically. Show less

  • Mid Corporate Relationship Manager

    Nov 2018 - Oct 2024

  • Corporate Sales Representative West Cairo Region

    Mar 2019 - Mar 2021
• 

  ALEXBANK

  Oct 2024 - now

  Corporate Relationship Manager

  As a Corporate Relationship Manager, I oversee a portfolio of over 50 clients, ensuring their needs are met while fostering strong relationships. I lead a dedicated team, including Assistant Relationship Managers and Credit Analysts, focusing on enhancing our skills in financial analysis, negotiation with risk sectors, communication, marketing, and problem-solving. My key responsibilities include:•Developing and implementing strategies to maintain and grow the existing client portfolio.•Achieving targets by acquiring new companies and expanding the business of current clients.•Setting daily tasks for the team to manage the portfolio effectively, ensuring high client satisfaction.•Monitoring daily operations alongside Credit Analysts and Assistant Relationship Managers, stepping in to resolve any issues that arise between them and the CRM department.•Supervising and reviewing credit memoranda, discussing their content before final approval and submission to the risk department.•Conducting performance evaluations and training sessions to enhance team capabilities.•Collaborating with the CRM department to align on client strategies and enhance service delivery.•Analyzing data to identify trends and opportunities for portfolio improvement.•Implementing efficient processes and systems to streamline client management and reporting.My ultimate goal is to foster long-term partnerships that drive mutual growth and success. Show less