Jose Quiroz

Experience

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  SIDETUR-SIVENSA

  Feb 1996 - Oct 2007

  SYSTEMS ANALYST AND TECHNICAL SUPPORT

  • Developed of Information Systems for some departments in the company. Programming with Visual Basic and using databases from MS Access or DB2 (AS/400). Conducted detailed testing through life cycle and resolved system issues.Example:  Quality Control Department with a Module for keeping all the Tests, Analysis, Formulas and equipment data. This software reads data from Spectrometer and it eliminated re-typing of the data and saving a lot of Analyst work-time. Documents Management System (ISODOC): It keeps control of many documents of the company: Manuals, Standards and procedure guides as required for the ISO 9000 standard. ISOCONTROL: It keeps record of Goals of the Enterprise and each Department. It measures grade of accomplishment of the goals, and record of the improvement actions for accomplish the objective. Accident Record System (SARA): It keeps record of the accidents occurred in the company. All the data: Where it happened and people involved. Also it produces the forms necessaries for send to the Official Bureau of the Government.• Experience in ERP software: INFOR ERP LX (BPCS from SSA Software), modifying some programs in RPG and CL programming language, generating SQL and QUERY reports and User Training and Support. • Support successful migration from BPCS (SSA software) to ERP LX (Infor) with Data and software migration, testing and Users training.• Modified and Supported of a Manager Information System (MIS): LIGHTSHIP from Pilot Software, showing in Graphic interface some data stored in the ERP database and other sources.• Backup and Restored tasks from AS/400 and Local Server (Novell Netware and Windows Server).• Network administrator (Create and Modify Users, Workstations, Policies and Active Directory). LAN administration on WIN 2003 server and Mail administration with Exchange Server 2003• Experience in IBM I systems, AS/400,OS/400,Programming: RPG,CL and Tools: SEU,SDA,Query/400,SQL/400 Show less

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  UNIVERSIDAD YACAMBU

  Sept 1997 - Oct 2003

  INSTRUCTOR OF COMPUTER SCIENCE SUBJECTS

  Teacher of the Subjects: • Lab I, II & III (Programming Languages. Design, Coding & Testing Software.)• Informatic 1 & 2 (Office Applications: Word, Excel, PowerPoint)• Introduction to Computers

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  Infodata Soluciones en Tecnologia C.A

  Sept 2006 - Jul 2010

  SOFTWARE ENGINEER & TECHNICAL SUPPORT

  • Designed and developed the enterprise website using CMS Joomla, increasing the Sales volume in about 50% and Marketing in Internet using Social Media. (FB & Twitter).• Designed and developed software solutions for Small & Medium Business (SMB): Administrative software, Document managing, Work-accidents control systems.• Audited websites of the Venezuelan government, checking for W3C standards with HTTP and CSS.• Trained users in several topics: Using the Computer (Basic level), Microsoft Office (Basic-Intermediate), Fixing and Tuning Computers, Networks Courses (Basic-Intermediate), Web Programming (PHP,MySQL)• Designed, Configured and Installed Ethernet Networks (Wired and Wireless)• Fixed, Configured & Tuned up Desktop Computers and Laptops.• Assembled and sold Desktops and laptop computers. Show less

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  Sam's Club

  Jun 2011 - Feb 2012

  Sales Associate
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  NovacaixaGalicia

  Feb 2012 - Mar 2013

  IT Officer

  •Technical support to internal servers, local area network and external connection (firewalls).•Maintains and supports software environment (Bank core system: IBS DATAPRO, Compliance software (OFAC) and regulatory reports.•Performs daily, monthly and yearly tasks (back-ups for all servers, i5 series (AS/400) and applications)•Installs all computer equipment (computers, printers, etc.)•Provides technical support (Help desk) to Branch employees.•Modifies and maintains in-house developed software, databases and reports. Show less

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  Global Outsource Services

  Mar 2013 - Aug 2015

  Systems Administrator - AS/400 - i Series - IBM Power systems
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  Ocean Bank

  Sept 2015 - now

  Computer Operations Manager

  * Responsible for the operations, reliability, performance and recoverability of the IBM Power server hardware, IBM i operating system (formerly known as iSeries, AS/400, OS/400 or DB2/400) and certain infrastructure applications/solutions (like HMC, PowerVM/VIOS,SAN storage (IBM Storwize), Backup and Recovery (BRMS), Data replication, and other 3rd party tools).* Perform daily system monitoring, verifying the integrity and availability of all hardware, resources on several partitions of Power server, HMC server, systems and key processes. Analyze systems and logs to identify opportunities to improve performance.* Oversee I.T Operators team which monitor critical systems and ensure system performance meets company standards and resolve any system outages to reduce downtime.* Maintain Disaster Recovery and High Availability solutions for iSeries to meet RTOs & RPOs.* Assist other I.T areas during Core software’s new Release installation.* Coordinate Hardware platform upgrade (IBM Power) and OS Upgrades.* Administrator of Application LifeCycle Management software(Change Control).* Point of contact with Software and Hardware vendors, support personnel and users from other departments. Show less