Rodolfo Ocampo

Experience

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  Dole Fresh Fruit International, Ltd

  Sept 2009 - Dec 2009

  Accounting Assistant
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  TeleTech

  Nov 2010 - Jul 2014

  Corporate Trainer

  Deliver blended learning (instructor led training and eLearning) classes and programs for new hires, new skills (cross-training), continuing education, and refreshers as necessary for global investigators.Support the Quality and Assurance and Operations depts.

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  Procter & Gamble

  Aug 2014 - Aug 2019

  Deliver government or business driven finance projects with no impact to the receiving organization.- Legal Entity Mergers- AR Transition- Electronic Invoicing implementation for AR - Building of project plan, (Communication, Project Charter, CPS, Risk Sheet, Issue Sheet)- Requirement gathering- Requirement Analysis- Solution Design & Construction- Communication to the Operations Management Team- Coordination and implementation of all project requirements- Testing of implemented solutions- Key User training - Risk ManagementDeveloped and Implemented the FollowUp tracker which helped PM to track and assign tasks. Show less

  • Finance Project Manager

    Nov 2017 - Aug 2019

  • Continuos Improvement Project Manager

    Jun 2016 - Nov 2017

  • Financial Analyst

    Aug 2014 - Jun 2016
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  Align Technology

  Aug 2019 - Jan 2023

  Manage and coordinate with a variety of business units to develop, test and refine business processes and practices to provide the site and business unit with a competitive advantage within a Finance Shared Service environment.Responsibilities• Supervise the Quality Assurance, Change Management, Development, Scrum, Reporting and RPA teams• Supervise the creation of automation solutions and the appropriate documentation for our global finance customers improve processes and ensure business continuity.• Supervise the completions of all support requests in compliance with the SLAs• Supervise the creation of automation solutions and the appropriate documentation for our global finance customers improve processes and ensure business continuity.• Design and implement changes to processes that improve results, reduce cost and eliminate waste.• Leverages data to drive continuous improvement in areas such as productivity, quality, and customer service.• Teaches lessons learned and key findings to departments with recommendations for changes and updates for training.• Creates a roadmap for tools and technology needed to ensure improvement in processes.• Proactively address problem areas and improve efficiencies.• Streamline processes to allow for expansion and scalability• Supervise the on project/process documentation as part of transition of support to operations• Manage projects from inception to delivery, creating and managing against detailed project plans/budgets/schedules• Manage project resources and budgeted costs, forecasting needs and requirements as necessary• Participate in project meetings to help define project scope and objectives• Facilitate project meetings across all levels of project stakeholders Show less Responsible for the development of the continuos improvement portfolio projects in the finance shared service center. Additionally responsible of the reporting services group, the maintenance and support groups and development group.Responsabilities and Tasks include:- Implementation of different technologies (Python, RPA, SQL) and work methodologies(SCRUM) to bring efficiency and robustness to the tools developed by the team.- Supervise the creation of tools and the appropiate documentation for our global finance customers improve processes and ensure business continuity.- Manage the projects roadmap and resource allocation.- Supervise the change management process for all tools to be place in production and their maintenance and support. - Supervise all reporting activities for the finance shared service including KPIs for our customers and our own teams KPIs(SLA's, QA, Sprint Velocity, Downtime).- Supervise the E2E of the completion of projects (Requirements, Development, Documentation, Gains registration, Closure). Show less -Implementation of Corporate Card program Globally-Development and implementation of a Cash Application tool for more than +10k hours in savings and $30K -Implementation of continuos improvement (CI) projects for Accounts Payable and Accounts Receivable-Building of project plan, (Communication, Project Charter, CPS, Risk Sheet, Issue Sheet)-Requirement gathering-Solution Design & Construction-Communication to the Project board and Operations Management Team-Testing of implemented solutions -Risk Management-Provide continuos training on Excel -Portfolio manager for CI projects Show less

  • Finance Operational Excellence Manager

    Feb 2022 - Jan 2023

  • Continuos Improvement Supervisor

    Aug 2020 - Feb 2022

  • Project Manager

    Aug 2019 - Aug 2020
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  NTT DATA Services

  Jan 2023 - now

  Program Manager

  • Generative AI Governance Pogram Manager: Streamline the GenAI governance process and build automation arround it from acess requests to security, legal and privacy compliance.• Drive and participate with other Senior leaders to establish strategic plans and objectives, owning the strategic plan.• Develop strategic business cases based on cost, impact, and schedule, and finalize scope and success criteria based on business case.• Partner with technical team to drive development and implementation of use cases.• Demonstrate strategic agility and ability to deal with uncertainty and high levels of ambiguity.• Use technical judgment to drive strategic alignment and program delivery.• Identify and understand bottlenecks in the system and effectively tackle, including making and communicating tradeoffs.• Serve as an ambassador of change, modernizing and standardizing platforms, driving out cost, improving client satisfaction, and improving system reliability through lean process improvement, business analytics, and technology automation.• Partner with business representatives to assess processes and identify use cases for automation, analytics, and business process changes. Show less