Victoria Olson

Experience

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  First Travel Club (defunct)

  Jan 1988 - Jan 1992

  IT and Project Manager

  Environment: Macintosh and Windows peer-to-peer, Apple server, networked asset management system • Managed technical support staff of four, including a programmer, support technicians and telephone system manager.• Created and supported direct marketing analysis data base and spreadsheets, travel reservations system, prepress support for 4-color magazine, brochures and mailings.• Purchased and implemented a MicroDynamics MARS networked, cross-platform, image asset management system, among other system acquisitions. Show less

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  Midwest Visual Equipment

  May 1992 - Feb 1993

  Technical Support Manager

  Environment: Macintosh and Windows desktops, various Windows and Apple servers, some proprietary. • Managed six field engineers who designed, deployed, supported, and provided user support and training for educational computer systems and networks in Illinois, Northwest Indiana and Wisconsin.• Staff and client support management, contract and fee tracking, reviewed projects for quality and customer satisfaction.

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  Innovative Connections (defunct)

  Mar 1993 - Sept 1995

  Consultant

  Environment: Windows and Macintosh, NT and ASIP servers, Novell network server support • Support and training for prepress and general systems planning, implementation.• Purchased and implemented large-scale plotters, high volume copiers, printers, scanners, imagesetters, etc.• Businesses such as publishing, marketing, advertising, banking, and not-for-profit firms.• Clients included US Gypsum, Century Publishing, Publications International, South Shore Bank, American Technion University, among others. Show less

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  CompuSense, Inc. (defunct)

  Sept 1995 - Mar 2001

  President/Owner/IT Consultant

  Environment: Windows and Macintosh systems, large-volume printer/copiers, RIPs, preflighting, color management Full-time client support for prepress - User support and training, planning, purchase, implementation, support. I had six employees and myself, as well as a subcontractor, all working at Abbott Laboratories, our primary client, September 1995 through November 2000.

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  Chicago Tribune Media Group

  Mar 2001 - Dec 2005

  Technical Project Manager

  Environment: NT and Exchange Server 2003 , Apple XServe, Windows XP and Mac OS X workstations and laptops. Microsoft Office and Adobe suites were primary user applications.Systems project management for Editorial prepress graphics, design and other newspaper and media creation groups. Managed implementation and support of graphics and design group systems, including:• administration of several servers• capital/expense budgeting, long-range planning, standards creation, tracking, procurement, vendor management, division-wide purchasing.• deliverables for computers, printers, proofers, RIPs, digital asset management data bases, servers:⁃ system image design, testing and deployment, testing, migration.⁃ trained technicians to deploy and support these systems, end user training.⁃ hands-on maintenance and maintenance management• Created and presented system descriptions, work-flows, procedural changes, “how-to” documents, etc., results communication with corporate oversight groups, client managers and end users.• Participated in regular meetings with departmental and cross-departmental groups requiring formal and informal project reporting.• Maintained direct reporting relationship with financial and department directors on computer systems life cycle.• Received 2002 Publisher’s Award for contribution to the 9/11 Time Capsule CD-ROM project team. Show less

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  Robert Half Technology

  Sept 2006 - Mar 2007

  Project Manager

  2006 and 2007Environment: Windows XP Pro, Microsoft Office suite including numerous spreadsheets, Oracle customer service and project tracking database, online Xerox high volume print center job request system.- Consulting project manager under temporary contract to coordinate deployment of software company’s resource management application suite to external clients.

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  Landscape Concepts Construction

  Apr 2007 - May 2008

  IT Manager

  Environment: Dell servers, Dell and HP workstations and laptops. Windows 2000 and XP Pro, Vista, Exchange 2003, Active Directory, Microsoft Office suite, Sage Timberline, Comet Mobile Worker, GFI e-mail spam filtering, NTBACKUP/Volume Shadow Copy and Backup Exec. Planning, administration, implementation of IT infrastructure including:• Hardware and software acquisition, selected/established vendor relationships.• Installation, inventory, licensing, component replacement - RAM, hard drives, fans, etc, for servers, workstations, laptops.• Help desk for internal and remote clients - workstations, laptops, digital cameras, large-scale plotters, high-volume network printer/copiers with document handling, tag printers, scanners, Sprint PCS wi-fi access for laptops, router and ISP management, security camera system with DVR, Panasonic PBX.• Lead project team to select and implement cell phone employee dispatching/tracking data base application. Show less

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  Sidney's Systems Support Group

  Nov 2008 - Apr 2009

  Computer Support Specialist

  Environment: Windows XP, Vista and Mac OS X.• Part time, onsite and remote installation, maintenance, troubleshooting, support and training.

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  Ad-vance Talent Solutions

  Sept 2010 - Mar 2013

  Administrative Projects

  Ad-vance Talent Solutions - for client companiesSeptember 2010 to the present• Coordinated various projects including benefits enrollment, fundraising data entry, eCommerce, customer service, order and inventory management• eCommerce - editing and posting retail ads on Amazon.com and eBay.com directly at those sites, and through third party marketing web-based applications• Quality Assurance testing of pre-published retail web sites• Facebook and Twitter social marketing posts and correspondence• General administrative dutiesEnvironment: Windows XP, MS Outlook, MS IE, Firefox, Chrome, Safari, MS Office – Word, Excel, Ecometry ERP, MWSnap, Adobe Reader. Web applications: Sendible.com, ChannelAdvisor, Facebook, Twitter, administrative tools in Amazon.com and eBay, HyperAlerts, bit.ly, goo.gl (for QRs). Basic html. Various informational sites and blogs, ie., Google Trends, Social Fresh, Buddy Media, HubSpot, etc., Sage Rainbow (fundraising data base application). Show less

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  United Way of Manatee County

  Jan 2011 - Mar 2013

  Administrative

  Through Ad-Vance, q.v.

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  R & V Olson Company LLC dba EPYKX

  Jul 2011 - Dec 2012

  Owner

  Project development and marketing, web site and ecommerce administration.

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  Bealls

  Mar 2013 - Sept 2013

  Merchandise Technician
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  At home and abroad

  Oct 2013 - now

  Semi-retired