Natacha Miller, MBA

Experience

• 

  Intcomex

  Aug 2003 - Apr 2017

  - Managed inventory for a 40 million dollars product line (Hewlett Packard products)- Determined and developed appropriate sources of supplies and maintained cooperative working relations with vendors to stay current with trends, products, and services.- Prepared and processed purchase orders for all Hewlett Packard printing products such as Printers, Scanners, and supplies as well as CTOS (Custom to Order HP recipe Servers)- Maintained healthy inventory levels of stock as set up by the company, utilizing tools such as Supply Chain Planning and Inventory Planning reports.- Resolved issues arising from purchases such as incorrect invoicing, shipment delivery, etc.- Collaborated with Sales Team to purchase and expedite special order products while offering the bestcustomer service to our clients.- Collaborated with Accounting in the creation of systematized discounts and promotions applicable to customer orders.- Maintained and updated purchase orders ETA (Estimated time of arrival).- Purchased third-party vendor products as required by Vise President of Purchasing Show less - Prepared Shipment Reports for Affiliates Ocean/Air Shipments in Latin America and the Caribbean – followed up, send to pick, and make sure container goes out with correct margin pricing as well as requireddocumentation- Followed up on Proof of Export and request the ones not provided by Freight Forwarders – enabled thecompany to get back money paid for duties- Corrected pricing issues in Invoices for Intcomex’ s Affiliate and Customers- Processed Drop Shipments paperwork for invoicing after Product Manager approval- Offered quality control to Affiliate customers’ orders Show less - Worked on processing returns, offering Customer Service to the company's affiliates as well as regularcustomers.- Led a team of six when the manager was on extended leaves (multiple times a year)- Processed monthly lists of Write-Offs for products refused by vendors, accounting collaboration.- Issued Credits to customers on products returned for RMA(Return Merchandise Authorization). Managed- Vendor and customer relations and expectations- Maintained updated inventory of Replacement Invoices ready for customer pick up. Contacted each customer and advised them of product readiness. Show less

  • GENERAL BUYER (PROCUREMENT AGENT)

    Jul 2014 - Apr 2017

  • AFFILIATES TEAM COORDINATOR

    May 2013 - Jul 2014

  • RMA - RETURNS SPECIALIST,TEAM LEADER

    Aug 2003 - May 2013
• 

  University of Florida

  Nov 2017 - now

  - Provide Learning Management System (LMS) training and support to internal and external customers for the Human Resources Training and Organizational Development Department. - Cultivate relationships with designated department training administrators and the UF Health Shands LMS team. Supporting them with projects and initiatives, enhancements, and general system functionality- Collaborate with peers to determine best practices regarding LMS use, administration, set-up, reporting, and training. - Establish validation protocols for testing system updates and system functionality. - Support the technical management of the learning system to include content uploads, servicing support and incident tickets, creating dynamic enrollments, and troubleshooting as appropriate. - Troubleshoot system errors via investigative critical thinking problem-solving avenues. - Maintain and continuously improve the adoption of system processes, procedures, and best practices Show less - Oversaw and Facilitated Execution of Clinical Site affiliation agreements, Contracts – 640 locationsGeneral academic administration- Leveraged Communications with Clinical Sites regarding coordination of students' attendance andpertaining documentation such as attestations, requests for placements – 560* placements a year.- Processed, coordinated, and recorded students' Clinical Experience - guided and supported students with completion of forms and documents and informs them of pertinent procedures and requirements for each site.Updates Clinical Education Student Database- Trained all DPT cohorts on how to use the Academic program "Exxat"- Managed the Clinical Learning Center Operations for Education Related Functions such as equipment moves, ordering/delivering, etc. Coordinate Surplus and repairs of equipment at HPNP- Created and managed Clinical Education courses in UF e-Learning system. Designed and gradedassignments. Assisted DCE with the creation of remediation course work in Canvas, CPI Web and Exxat- Coordinated events such as Patient Day at the Clinical Learning Center location (Overseeing invitations sent outs, sign-in sheets, food, etc.)- Leveraged and served as a co-administrator of advanced collaboration tools, such as Microsoft Teams, to modernize the distribution of clinical education information across the Clinical Education team- Coordinated and assigned Continued Education Units (CEU) for applicable faculty and clinical instructors Show less

  • Project Manager

    Apr 2023 - now

  • HR Systems Administrator (LMS)

    Sept 2021 - Apr 2023

  • Clinical Placements Operations and Analytics Administrator

    Nov 2017 - Sept 2021