Shravan Shetty

Experience

• 

  Franklin Templeton Investments

  Jun 2013 - May 2014

  Global Sourcing Admin, Premier Services- US Transfer Agency
• 

  Amazon

  May 2014 - Aug 2022

  I am responsible for Program Management (end-end), and coordinate with a team of associate to ensure weekly deliverables are met within the SLA. I am well acquainted with Salesforce and its operational activities; and I also lead the Weekly Business Review meetings for Hyderabad. Additionally, my roles and responsibilities include:a) Creating SOP(s) for upcoming projects(s) and update any existing SOP(s).b) Perform internal and external audits on the weekly lead generation, and lead assignments.c) Regular analysis of data and its trends which aid in root cause analysis and recommendations to the Sales Operations teams.d) Defining and communicating workflow strategy to the team basis their bandwidth.e) Weekly connects with the Program Managers and cross-functional partners to discuss the progress on KPIs of each program and its performance metrics. Show less

  • Program Manager

    Sept 2020 - Aug 2022

  • Senior Analyst (Amazon Global Selling)

    Oct 2018 - Aug 2020

  • Existing Sellers - Lead Specialist

    May 2016 - Oct 2018

  • Lead Qualification Analyst

    May 2014 - Apr 2016
• 

  Google

  Aug 2022 - now

  Program Manager