Davide Enrico

Experience

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  Caffé Nero

  Jan 1998 - Dec 2002

  Senior Manager/Opening Manager/Area Manage

  Responsible for 10 units in Central London with profitability and standard of service being the emphasis. • Working alongside junior management to achieve the best level of service in the U.K. for two consecutive years • Implemented a coffee quality system • Reporting directly to the Managing Director and the Management Board• Turned around stores with like for like increases of up to 33%• Contributed to the growth of the company from 5 stores to 163 stores when I left Show less

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  Caffe Fratelli

  Dec 2002 - Sept 2009

  Operration Manager

  Responsible for 9 stores in and around London Created new training/development programme for all levels of staff Human Resources Product procurement and costing Brand and culture development Budgets IT Management Maintenance Reporting to the board on the companies progress and future initiatives Reporting of Profit and Loss Results Product procurement

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  Fratelli Mill Hill LTD

  Sept 2009 - Jul 2013

  Managing Director

  Franchisee of 3 stores around London Accounting Payments to Staff and Suppliers Administration Human Resources Improvement of shop performance and profitability Day to day running of each store Hands on involvement with staff and customers

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  Illycaffe' London

  Oct 2013 - May 2022

  UK Retail Development and Operations Manager

  • Project Management experience in a development capacity.• Customer focused, driven and able to work well within a team. • Experienced in writing and delivering simple but effective standard training policies.• The ability to make the correct decision in a stressful environment. • Excellent communication skills with customers, staff, management and suppliers.• Good knowledge of IT, including Ipos, Inventory and stock control system • Reviewing and improving the ways of working in the development of the cafe operating model.• Leading, coaching and developing teams.• Reviewing operational key performance indicators, resolving any escalated issues and chairing meetings to ensure continuous improvement.• Ensure that all parties along the supply chain are delivering their key performance indicators and the company has visibility of their performance.• Manage teams to communicate supplier performance to the local supply chain teams and the Group Food Sourcing buyers and working with them to resolve any issues/under performance.• Manage all key stakeholders to ensure the team are fully integrated with the local country teams.• Communicate effectively with all parties to ensure full visibility of our effectiveness within our supply chains.• Accounting• Payments to Staff and Suppliers• Administration• Improvement of shop performance and profitability• Day to day running of each store• Putting together rotas and staff shifts• Recruitment and contracting of company and project staff.• Managing, training and developing staff.• Employee performance, setting departmental objectives.• Monitoring the appearance, standards and performance of staff members. Show less

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  Prestat

  Jul 2022 - Dec 2022

  Retail Operations Manager
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  The Good Eating Company

  Feb 2023 - now

  Head of coffee