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Rich Harrison

Rich Harrison

Followers of Rich Harrison228 followers
location of Rich HarrisonBath, England, United Kingdom

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  • Timeline

  • About me

    User Experience Manager UKIRL at Danone

  • Education

    • Frome Community College

      1992 - 1998

      9 GCSE A-CGNVQ Leisure and Tourism Merit awarded

  • Experience

    • Danone

      Jan 2002 - now

      Managing a team of 4 Service Desk Analyst across the 4 sites of Danone.

      • User Experience Manager

        Oct 2021 - now

      • IT Change Manager UKIRL

        Jan 2018 - Oct 2021

      • 1st line Support Manager

        Feb 2017 - Jan 2018

      • On Site Support Manager UKIE

        Jul 2015 - Feb 2017

      • Senior Onsite Support

        Jan 2014 - Jul 2015

      • Onsite Support

        Jan 2002 - Jan 2014

  • Licenses & Certifications

    • PFQ Project fundamentals qualification

      APM
      Mar 2018

    • ITIL V3 Foundation

      AXELOS Global Best Practice
      Aug 2012