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Brandon Cruikshank

Brandon Cruikshank

Intern

location of Brandon CruikshankRome, New York, United States

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  • Timeline

  • About me

    Motivated and Skilled IT CIS Graduate Seeking Entry-Level Position to Advance Career in the Industry

  • Education

    • Vernon-Verona-Sherrill Senior High School

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      High School Diploma HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES

    • Madison-Oneida BOCES

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      Certification of Completion Computer and Information Systems Security/Information Assurance

    • Mohawk Valley Community College

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      Associate's degree Computer and Information Systems Security/Information Assurance

  • Experience

    • M.A. Polce

      Sept 2016 - Oct 2016
      Intern

      The support department gave me a rundown of their daily operations such as ticketing systems, hardware/software setup and deployment, desktop support at work sites, getting new/old users added or removed from the system(AD). Was given a tour of their server room and we discussed the cloud storage side of their business providing businesses storage space. Introduced to the department in charge of network mapping as well as for data entry using Office 365 products

    • The Wendy's Company

      Sept 2017 - Mar 2019
      Crew Member

    • Fastrac Markets

      Aug 2020 - Apr 2021
      Retail Associate

    • Davey Resource Group, Inc.

      May 2021 - Dec 2022
      GPS/GIS Utility Systems Technician

      Joint Use Project for ConEdison down in NYC(2021) and the NYSEG Joint Use Project in Western NY.(2021-2022)West Penn Power/Vz project in Western PA(2022)We were responsible for joint use/phasing auditing under the contracts I worked under. Using ArcGIS mapping applications we collected at each telephone pole the ownerships of the power company, fiber, cable and phone companies as well as following electrical circuits to accurately pinpoint phase configurations. Depending on what the client was looking for in the contract we also collected data on antennas, power supplies, and risers. If there were any infrastructure failures it was to be reported to a provider in the contract so they can make the appropriate repairs QC/Team LeadAbout 6 months in I was promoted to a team lead overseeing the auditors that collect this data making sure their accuracy is at 97%. I also was responsible for checking each town and county ensuring this information was accurate and ready for delivery to the client. Show less

    • Access411

      Jun 2023 - now
      IT Field Technician

      On-site Support: Provide technical support and troubleshooting assistance to end-users at client locations or within the organization.Hardware Maintenance: Install, configure, and repair computer hardware components, including desktops, laptops, printers, and peripherals.Software Installation and Upgrades: Install, upgrade, and configure operating systems, software applications, and drivers.Troubleshooting: Identify and resolve hardware, software, and network-related issues, both remotely and on-site.Customer Service: Deliver exceptional customer service by effectively communicating technical solutions to non-technical users and ensuring customer satisfaction.Documentation and Reporting: Maintain accurate records of technical issues, solutions provided, and equipment inventory. Generate reports as required.System Security: Implement and maintain security measures, including antivirus software, firewalls, and data backups, to protect against unauthorized access and data loss.User Training: Provide training and guidance to users on basic computer operations, software applications, and best practices for IT security.Equipment Deployment: Assist in the deployment of new hardware and software, including equipment setup, configuration, and user migration. Show less

  • Licenses & Certifications