Francisco Llull

Experience

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  Supermercados Ekono D&S (acquired by Walmart)

  Jan 1991 - Jan 1991

  Assitant Store Manager

  Quick learning of the administration of different sections of a supermarket, coupled with increased responsibilities in a short time.

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  Williamson Balfour Agrocomercial - Inchcape Company

  Jan 1992 - Jan 1994

  Sales Administrator

  I managed the sales of agricultural machinery and tractors for a network of dealers throughout the country. Reported to the Commercial Manager.• I developed an Automatic Pre-billing System improving the performance of the position.• I optimized the distribution of equipment for sale and made direct sales to clients in the showroom of the parent company.

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  Shell Chile SACI

  Jan 1995 - Jan 1997

  Commercial Assitant

  I assisted the company's clients by phone. Reported to the Manager of the Customer Service Center.• I led the resolution of the Alfalfal Hydroelectric Central conflict, delivering an outstanding service and achieving operational continuity for the client during an operational emergency.

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  Universidad del Pacifico Chile

  Jan 1997 - Jan 2002

  I led the School of Advertising. Reported to the Dean of the Faculty of Communications.• I led the administrative reorganization of the School of Advertising, achieving a progressive and substantial improvement in the enrollment of new students.• I coordinated the project The New York Art Directors Club Traveling Exhibition 99 and the participation in the Advertising Schools competition of the American Advertising Federation in Amarillo, Texas, USA, improving the positioning of the School. Show less

  • Special Programs Coordinator (Director of Continuing Education)

    Jan 2001 - Jan 2002

  • Adevertising School Academic Coordinator

    Jan 1997 - Jan 2001
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  Remaco S.A. - RetailCheck

  Jan 2002 - Jan 2014

  Co-Founder & General Manager

  I created the company that developed the "Traffic Intelligence" industry in Latin America, conducting consultative sales, design engineering, planning, execution, control and monitoring of projects to improve KPIs in Shopping Centers and Retail Stores. P&L, Customer Success, and go-to-market strategies responsible.• I Negotiated and got the representation of IT solutions for Australian, British and North American companies exclusively.• We won the “Irisys Partner Achievement Award 2013” for our sales leadership and our outstanding customer service in South America.• We installed more than 1,500 people counting and sales conversion systems for stores in 9 countries of the American Continent and the Caribbean, for 8 chains of Shopping Centers and also for public institutions. Show less

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  Sensormatic

  Jan 2015 - Jan 2020

  I was in charge of the commercial development of the remote monitoring and data analytics service for EAS (anti-theft antennas) equipment in the region, leading a 30 KAM team and maintaining direct relationship with key clients. Reported to the Global Senior Solutions Manager based in Düsseldorf Germany.• I tripled the penetration of SMaaS in Latin America in less than a year, training KAMs from a transactional model to a 100% consultative one and participating with them in meetings with clients.• Led the alignment of commercial, support and operations areas in each of the countries in which we had direct operations to implement SMaaS, which allowed greater productivity and an increase in customer satisfaction. Show less I led a 30 KAM team in the region developing business relationships with large clients such as Walmart, INDITEX, Carrefour, NIKE, adidas, Falabella, Cencosud, Ripley. Reported to the Vice President of Business Development for Latin America based in Boca Raton, FL, USA.• Accelerated the closing of the sale of an Inventory Intelligence project with RFID (Radio Frequency Identification) and I achieved the Revenue Recognition of that sale for our operation in Chile for 45 locations of one of the 3 most important department store chains in the country.• I participated in the application of NPS increasing the number of promoters of our brand, through the development and application of a Clusters Model improving customer service. Show less

  • SMaaS SME Leader Latin America (Regional SaaS Business Development Manager)

    Jan 2019 - Jan 2020

  • Global & Regional Accounts Commercial Manager Latin America

    Jan 2015 - Jan 2019
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  FJLCustomerPeopleCentric

  Jan 2021 - now

  Business Manager and Consultant Latin America

  Innovating by finding valuable and profitable solutions for our clients to surprise theirs with a high level of experience is our passion.Some solutions we represent or have represented:• Cross Point store surveillance systems and analytics (Cross Point B.V.)• Oktium (iShopping Inc.)• Thruvision (Installation Technologies N.V.)

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  Oktium

  Jan 2021 - Apr 2022

  Business Development Latin America

  Oktium is a new way to shop and sell.Imagine an INSTANT LIVE VIDEO CONNECTION Specifically Developed for sales and service industries. Oktium is for connecting online shoppers straight to real salespeople and service providers at brick-and-mortar locations.While your sales people chat to each other on their down time, there are real customers browsing your business’ website. One click on the Face2 button installed and supported by Oktium on any page of your website video-connects those customers with an available salesperson on your showroom floor.With products shown, questions answered, the customer can now share their information with one click, schedule an appointment with one click, or even make a payment with one click.Oktium is integrated with your CRM. The calls and appointments are logged. The contacts are created. The rate of conversion is much higher than that of traditionally used chats. CSI is up. Why? Because people buy from people, not chatbots!Beyond Physical Stores and e-Commerce, Oktium is the platform that unites both worlds making the virtual world tangible. Oktium is the new way of doing business. Show less

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  Sensortec Limitada

  Sept 2022 - Dec 2023

  Sales and Marketing Director

  I led the company strategy, new business development, and commercial operations.My main objectives are:• Delineate and implement the business strategy• Incorporate new value offers for our customers• Increase sales ensuring the profitability of the business

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  MCI Results

  Jan 2024 - now

  Senior Consultant

  At MCI Results, we are a team of experienced consultants who have led commercial teams focused on selling technological solutions.We collaborate with technology companies to sell more and better, through our support programs, among other very well-designed and continually improved methodologies.We train and accompany leaders and their sales teams to get a meeting with high-value clients every week and we help them turn those meetings into sales closures.Technology sales teams that achieve better results have better habits. We are what we constantly repeat. Show less