Philippa Ford

Experience

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  Axe conseil expertise

  May 2011 - Jun 2011

  Accounting Trainee

  - Matching, batching and coding invoices- Contributing to financial statements- Tax reports- Budget Forecast (New business start up)

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  Bakkavor

  Sept 2012 - Mar 2013

  Accounts Payable and Receivable

  - Matching, batching and coding invoice- Customer cash collection and allocation- Managing customer litigations- Contributing to the monthly and annual closing of accounts

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  Deloitte France

  May 2013 - Oct 2014

  Senior Accountant

  - Employed by Deloitte to start up the European Shared Service Centre for Sanofi Pasteur- Solely responsible for the UK Ledger and the Italian Treasury function- KPI's 100% achieved- Project implementation (checkout the project section on my LinkedIn page)Month End- Processing and closing journals each month- Assisted with the preparation of all accruals and prepayments for the UK- Managing the treasury for Italy- Fixed assets - depreciations and stock- Daily/Weekly/Monthly bank reconciliations – UK accounts & Italian accountsWeekly- Responsible for processing weekly payment runs for suppliers – BACS, CHAPS and Cheques. This included customer refunds and staff expenses.- Reconciling payroll report to accounts at month end- Processing expense reportsDaily- Scanning and processing invoices- Matching, batching and coding invoice- Staff expenses for sales consultants- Customer cash collection and allocation Show less

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  Sotheby's

  Dec 2014 - Dec 2014

  Accounts Payable - Payment Specialist

  First job arriving in the UK after being in France, started in a temporary role as a payments specialist.- Verifying invoice postings- Conducting daily various forms of payments (BACS, Manual, Multi-Currency...)- Checking approvals and internal controls for payments- Liaising with different teams daily in order to meet deadlines

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  Ticketmaster

  Jan 2015 - Apr 2015

  Finance Assitant, Treasurer

  Month End - Assistance in Audits (internal/external/SOX) - Ensuring all processes are SOX compliant- Ad hoc duties as required- Reconciliation of all bank accounts - Cash flow forecasting and variance analysis - Reconciliation of box office sales to cash banked and liaising with retail settlements teamWeekly- Download and confirmation of BACS reports- Petty cash distribution, reconciliation and safekeeping- Organising cash passes, floats, float returns and secure pick-ups for box offices- Organise and maintain Direct Debits and Standing Orders- Point of contact for all bank queriesDaily- Monitoring of approximately 55 bank Accounts- Reconciliation of all bank accounts- BIB, BACS and International payments and transfers- Calculation and placing of treasury deposits - Cheque and cash banking and logging - Raising cheque payments - Issuing bank downloads and liaising with the finance team- Raising bank journals for upload Show less

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  Visa Europe

  Apr 2015 - Sept 2016

  Shared Service Accounts Assistant

  - Prepare and process month-end journals in relation to payroll, accruals, prepayment, revenues, reclassifications, etc.- Prepare and process project accounting journals to ensure that the project module reflects the most up to date information- Prepare monthly reconciliations for the balance sheet (payroll & other accounts) and Project accounting Module on a monthly basis and clear any differences that arise- Project module administration to include: Set up new projects, maintain, capitalise and close as required Enter and maintain key member details as required- Streamline month-end processes- Process documentation- Resolve business queries- Provide cover for team members who are on annual leave- Supports the reconciliation of contractor invoices by reference to approved contractor timesheet submissions.- Conducts first review of divisional month-end results, escalating journal entry queries and / or errors to the divisional finance business partner.- Any other Adhoc duties Show less

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  Live Nation Entertainment

  Jan 2017 - Aug 2020

  - Reconciliation of shows across multiple artists and various size events including journal creation and entry.- Working within the wider Management Accounting function to assist with the show close process. - Providing support to Finance and Reporting Manager to investigate and resolve project variances.- Confer with wider finance function regarding outstanding items.- Other Ad Hoc Duties - Tour Accounting, including budgeting and forecasting- Managing a accounts assistant- Working closely with senior management- GL and Settlement Reconciliations- Weekly UK revenue reporting- Monthly Europe revenue reporting- General and ad-hoc projectsAchievements: Project Lead, implementing a new payment system for our Hospitality Packages - Tour Accounting- VIP Packages accounts including expenses and cash floats- Cash accounting and floats- GL and Settlement Reconciliations- Weekly UK revenue reporting- Monthly Europe revenue reporting- International Payments- Recharge invoicing- General and ad-hoc projects

  • Project Reconciliation and Tour Accountant

    Feb 2020 - Aug 2020

  • Tour Accountant

    Jan 2019 - Feb 2020

  • Accounts Assitant

    Jan 2017 - Jan 2019
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  Validity Inc.

  Oct 2020 - now

  ● Creating roadmaps, capacity plans, lean canvas, & workflow diagrams to articulate product trajectory & associated timelines● Writing cards that articulate work to be done by engineering in support of solutions and production support● Driving Agile ceremonies, including planning, grooming, demos, and retrospectives● Maintaining a prioritized backlog that aligns with available Engineering capacity and maps to an overall solution roadmap● Coordinating with key stakeholders to provide input into the vision, strategy, and roadmap across Validity’s data management solutions● Conducting solution demos to internal stakeholders, customers, and prospects● Working closely with engineering to ensure solutions are delivered in a timely and cost-effective manner● Contributing to problem and solution discovery efforts by conducting internal stakeholder and customer interviews and research, and developing and running experiments to validate concepts● Understand the roles, responsibilities, and perspectives of the multi-functional teams● Understand the internal tools and processes that may be impacted by a product launch project● Assist in scoping project work, identifying tasks, and tracking progress across teams to ensure timely completion of deliverables● Help maintain and organize project information and artifacts so it is easily accessible by the project team● Support the project team in eliciting, documenting, and communicating project objectives, decisions, requirements, and risks● Assist in documenting and driving adoption of our project methodologies and processes● Contribute to our continuous improvement by identifying opportunities, recommending solutions, and learning new tools● Foster an environment of positivity with a can-do attitude Show less - Working across multiple complex projects to implement our SAAS products whilst developing skills to lead projects- Providing outstanding support to project managers and directors- Assisting and occasionally leading meetings, presentations, product demonstrations and training with internal teams- Assisting product managers with effective communication amongst internal teams- Helping the project lead to prepare for launch meetings/demonstrations/trainings- Eliciting business and functional requirements and translating these into internal documentation- Regularly check-in on due tasks with various teams, and effectively track project progress★ AchievementsImproved internal process of communication flows betweenCustomer Success teams and Product Managers Show less - Help clients understand and implement products during their Onboarding Journey. Ensure that the customer receives a warm welcome and has a good experience in starting to use their Validity solutions.- Walk clients through their Onboarding Journey and provide them with product implementation assistance and in-depth product training, either face-to-face or by hosting training webinars or online group training sessions.- Monitor, communicate, follow-up, test, and troubleshoot with the client to ensure that all requirements to start using the solutions have been met, the required elements of the onboarding checklist are completed and the path to success and next steps have been defined.- Ensure processes are followed and workflows are relevant and implemented correctly. Discover, analyse, and give feedback on gaps in the customer experience and work cross-functionally with other teams to address such gaps, contributing to the improvements of the product implementation methodology.- Contribute to the creation of digital education assets (for example, training videos, webinars, insights articles, etc.) to support customer training and implementation. Build relationships, collaborate, and work cross-functionally with key business stakeholders (Sales, Knowledge & Training, Support, Marketing) that aligns with considerations to promote continuous improvement and effectiveness of the customer success program. Show less

  • Product Manager

    Mar 2024 - now

  • Project & Product Manager (Global)

    Mar 2023 - Mar 2024

  • Associate Project Manager (Global)

    Aug 2021 - Mar 2023

  • Customer Success Specialist

    Oct 2020 - Aug 2021