Thomas Swallow

Experience

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  Asda

  Mar 1990 - Sept 1998

  Shopfloor Assistant

  • Monitored stock and removed damaged, out-of-code, not-in-set and discontinued items from displays;• Loaded and unloaded merchandise using cages, trolleys and hand pallet truck;• Organised merchandise racks by size, style and colour;• Responded to customer questions and requests in a prompt and efficient manner;• Completed all cleaning, stocking and organising tasks in assigned sales area.• Engaged with customers in a sincere and friendly manner;• Prioritised helping customers over completing other routine tasks in the store.This period of employment was a part-time position, limited to eight hours per week, on Saturdays only (with some overtime on Sundays). Sometimes when I did overtime on the Sundays, I would help the Warehouse Manager organise the stock in the warehouse. Alternatively, I would help on the other sections, setting out the stock on their shelves. Show less

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  HM Courts & Tribunals Service (HMCTS)

  Jan 1998 - now

  • Utilising my excellent administrative skills to carry out the business of the court, including creating records, allocating court dates and corresponding with a variety of people from claimants to judges. • Displaying excellent organisation skills when acting as Court Clerk, ensuring that everything is in order in the courtroom prior to each hearing and maintain effective communication with all parties. • Delivering exceptional customer service both verbally and over the telephone when on duty on the public counter in the County Court. This involves responding to and answering any enquiries relating to court matters and liaising with stakeholders and interested parties as well as providing information and guidance and signposting as required. • Providing local and regional IT and digital support to judges, staff and court users and utilising my skills to coach staff in the use of newly installed software as required.• Handling and ensuring the protection of sensitive data in accordance with court procedure, ensuring compliance with General Data Protection Regulations. • Undertook extra training to allow me to provide digital support and mentoring as required.• Having a high degree of numeracy and accuracy to handle money coming into and out of the Court. This involves payments from Court users over the counter, phone and post, for input onto the daily cash sheet. Cashiering for the day as requested, which includes preparation of paperwork for the cheques and cash for the daily banking. Lastly, ensuring the preparation of paperwork concerning payment out of court to creditors from debts collected by the bailiff. Show less

  • Administrative Officer

    Jan 1998 - now

  • Administrative Officer

    Jan 1998 - now
• 

  Cilygofid Farm

  Mar 2003 - now

  Farmsitting

  Twice a day - Three pet lambs in the stable• Warm milk to blood temperature and then put the milk into the four baby bottles provided. • Feed the three lambs first thing in the morning and again at tea time. • Ensure the three lambs are put into the field in the morning and then put back into the stable at tea time.Twice a day - Feed hens, ducks and quails in the shed in the garden and the hens on the yard• Fresh water to be put in all water containers.• Collect eggs.• Feed once in the morning and again at tea time.Once a day, first thing in the morning - Ewes in stable• Fill bucket with sugar beet, some chaff and oats.• Give them hay and fresh water.Once a day, first thing in the morning - Ewes in field • Fill black bucket three quarters full with sugar beet, chaff and oats.• Divide this mixture between the three troughs in the field. Show less