Quanisha Morrow, MS, GSP

Quanisha Morrow, MS, GSP

Customer Service Specialist

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location of Quanisha Morrow, MS, GSPIndianapolis, Indiana, United States

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  • Timeline

  • About me

    Associate Manager, Employee Relations at The Walt Disney Studios

  • Education

    • Indiana University Bloomington

      2012 - 2016
      Bachelor of Applied Health Science Community Health

      Activities and Societies: Indiana University Marching Hundred (August 2012- January 2014), S.T.E.M Scholar (August 2012- May 2013), Atkins Living Learning Center (August 2012- May 2014), Habitat for Humanity- Publicity Committee (August 2012- May 2013), Peer Advising Assistant with the IU GROUPS Program (January 2013- May 2016), Living Learning Center Collaboration Group (January 2014- May 2014), Zeta Phi Beta, Delta Epsilon Chapter- Secretary (November 2015- May 2016)

    • Indiana University Bloomington

      2019 - 2020
      Master of Science - MS Safety Management
    • Indiana University Bloomington

      2018 - 2018
      Graduate Certificate Safety Management
  • Experience

    • CVS Pharmacy

      Aug 2014 - Jul 2016
      Customer Service Specialist

      Operated cash requester systems, processing cash, check and credit cardtransactionsPriced merchandise, inventoried supplies, and stocked and replenished goodsas neededCommunicated with customers about issues, questions and comment both inperson on over the phoneAssisted customers with sales and knowledge of store products

    • The Hannah Center, Inc.

      May 2016 - Aug 2016
      Residential Intern

      Served as supervisor/ overnight resident assistant of up to 15 expecting mothers in maternity home, handling issues while on call including investigating and reporting accidentsProvided prenatal and parenting education to mothers on car seat safety, safe sleeping, healthy eating and other topics essential to new parents Assisted in transition out of center including, connecting women to housing assistance, SNAP/TANF, and additional support services Managed program that rewarded mothers who participated in education and training, with additional materials, toys, and clothing for childrenInventoried donated supplies, reviewed records, and answered phone and emails Show less

    • Eskenazi Health

      Jul 2016 - Aug 2020
      Community Health Worker

      Serve as departmental trainer for new/ existing Community Health Workers for the diabetes programAssisting in pandemic response by conducting pre-screening on patients for COVID- 19 and the delivering of food boxes and other essential items for discharged patientsAssist with program development, implementation, and evaluationManage and assess a caseload of up to 100 medium to high-risk diabetic patientsCoordinate need-based visitation schedule to assist in addressing health barriersConduct social and environmental needs assessments in patient home settings and other appropriate healthcare facilitiesProvide chronic disease education, training, and coaching to introduce or improve the coping skills of patients and caregiversManage data entry into the electronic medical record and audit for accuracyEngage with community partners and stakeholders to make appropriate referrals for patient services Serve as a liaison between hospital system and short- term respite facility to ensure safe transitionCompleted the Supervisor Series through Eskenazi Health Institute Show less

    • Gene B. Glick Company

      May 2017 - Sept 2017
      Pool Manager

      Monitoring/ foot patrol of interior and exterior areas of swimming pool and surrounding areasEnforce rules, regulations, policies, procedures, and respond to emergency situations requiring security assistanceCheck chlorine level, PH level, and water temperature, and record in Pool Records Book and report to maintenance officer if water chlorine level and/or PH level are not within specificationsDocument and report incidents

    • Zeta Phi Beta Sorority, Inc. - Upsilon Omega Zeta

      Jun 2018 - Jan 2024
      Secretary and Social Action Chair

      Dedicated to the development and fostering of social action initiatives in an effort to provide awareness about social issues and engage individuals in societal mattersAssisting in the development and implementation of public health and social action efforts in the communityRecord/ document the proceedings of the sorority and taking minutes at each meetingMaintaining current calendar of chapter events Handling all correspondences for the chapter

    • CVS Pharmacy

      Oct 2019 - Dec 2021
      Pharmacy Technician

      Maintaining pharmacy and patient safety by adhering to infection- control procedures, policies and regulations Receive and store incoming inventory, verified quantities against invoices, and check for outdated medicationsProperly prepare, fill, and dispense prescriptions Assist with insurance claims processing to ensure patients scripts are covered

    • The Walt Disney Company

      Sept 2020 - now
      • Associate Manager, Employee Relations

        Oct 2021 - now
      • Senior Health and Safety Specialist (COVID project)

        Sept 2020 - Oct 2021
  • Licenses & Certifications

    • Certified Pharmacy Technician (CPhT)

      Indiana Board of Pharmacy
      Oct 2019
    • COVID-19 Contact Tracing

      Coursera
      Sept 2020
      View certificate certificate
    • Graduate Safety Practitioner

      Board of Certified Safety Professionals
      Feb 2021
    • Cardiacpulmonary Resuscitation (CPR)

      American Heart Association
    • OSHA 10 Hour- General Industry

      US DEPARTMENT OF LABOR OSHA
      Jun 2020
    • Certified Community Health Worker

      INDIANA COMMUNITY HEALTH WORKERS ASSOCIATION INC