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Shinaya Seth, ITIL

Shinaya Seth, ITIL

Software Engineer

Followers of Shinaya Seth, ITIL133 followers
location of Shinaya Seth, ITILRichmond, Virginia, United States

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  • Timeline

  • About me

    Information Technology Specialist

  • Education

    • S.V.P.T

      -
      Mathematics and Computer Science

    • D.A.V

      1997 - 1999

    • DAV

      1997 - 1999

    • University of Mumbai

      2001 - 2004
      Bachelor’s Degree Computer Science

    • Virginia Commonwealth University

      2010 - 2011
      Master’s Degree Information Systems

      One of the biggest challenges of the CIO job is striking a balance between the strategic and the tactical. Technology has become a vital tool in corporate strategy. CIOs are looked to for innovative uses of technology to help move organizations forward. Yet, at the same time, they are responsible for managing the complex systems that run the organization. This paradox requires IT managers and leaders to have a broader mix of skills and expertise than any other career. Those in… Show more One of the biggest challenges of the CIO job is striking a balance between the strategic and the tactical. Technology has become a vital tool in corporate strategy. CIOs are looked to for innovative uses of technology to help move organizations forward. Yet, at the same time, they are responsible for managing the complex systems that run the organization. This paradox requires IT managers and leaders to have a broader mix of skills and expertise than any other career. Those in leadership roles, or those who aspire to be, understand that their role - and that of the technology function in general - is changing. Helping you to deal with that change and the tremendous opportunities - and challenges - it presents is what this program is about. Show less

  • Experience

    • Patni Computer System

      Nov 2004 - May 2008
      Software Engineer

    • Virginia Community College System

      Jun 2008 - Sept 2014
      Information Technology Specialist

      * Responded to input from 23 VCCS colleges and System Office staff to design, develop new systems to serve VCCS needs. * Provided expertise to maximize enterprise learning management, including Blackboard; research and advisory applications; communications and collaboration tools; and other related Information Technology systems.* Built credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.* Researched and identified the causes of reported problems and work effectively with IT systems with system’s vendor’s Technical Support and Global Support organizations to implement the appropriate corrective action or service based on the application availability schedule.* Established collaborative, productive relationships with IT staff in the areas of database administration, platform engineering, and customer support in order to resolve problems and maximize the Information Technology systems performance based on the application availability.* Prepared recovery steps, conduct and document disaster recovery steps for Virginia Education Wizard.* Prepared use cases, training documents for IT staff, workgroups, colleges and Virginia schools* Recommended to make use of Social Media for reaching out to students during the scheduled outages.* Streamlined versioning of code and led the team to follow system development lifecycle approach.* Performed configuration activities like branching, merging and maintain project libraries.* Was a committee member of Elearning and Educational Technology (ELET). The objective of the committee is to research and recommend new educational technologies for enterprise or consortial adoption by VCCS institutions.* Provided technical leadership in communication with other teams and 3rd party vendors.* Represented VCCS in International Delegation from India and briefed about Virginia Education Wizard. Show less

    • County of Henrico

      Jan 2016 - Feb 2018
      Information Technology Support Specialist

    • Virginia Department of Professional and Occupational Regulation

      Feb 2018 - now
      Sr Application Programmer/Analyst

  • Licenses & Certifications

    • ITIL Foundation Certificate in IT Service Management

      PEOPLECERT
      Oct 2013

  • Honors & Awards

    • Awarded to Shinaya Seth, ITIL
      Innovation in Government Award Excellence in Virginia Government Award 2012 Virginia’s Community College System was recently awarded the Innovation in Government award for the development of an online career and educational tool called the Virginia Education Wizard. The award was given by the L. Douglas Wilder School of Government and Public Affairs at Virginia Commonwealth University as part of its Excellence in Virginia Government Awards, recognizing outstanding contributions that have a significant impact on Virginia’s citizens.
    • Awarded to Shinaya Seth, ITIL
      Outstanding Innovation in the category of Online College Planning Campus Technology Innovator Awards 2009