Jenny Lopez

Experience

• 

  BCD Travel

  Jan 2011 - now

  As an offshore Development Manager I'm responsible for overseeing and managing internal hiring projects that are outsourced to offshore locations. My primary role is to ensure the successful execution of projects, adherence to quality standards, timely delivery, and effective communication between the Offshore Development Team and our Business Partners, my main responsibilities include but not limited to:- Manage hiring projects (from 1 to 200 FTE’s)- Help clients growing their business by saving cost- Increasing internal client’s workforce by reducing operational cost- New Process implementation in Offshore locations by attracting new internal clients. Show less

  • SSC Offshore Development Manager

    Apr 2022 - now

  • Global CDS Operations Manager

    Nov 2017 - Apr 2023

  • Global CDS Operations Supervisor

    Jul 2015 - Oct 2017

  • CDS Customer Support Team Lead

    Jul 2013 - Jun 2015

  • CDS Customer Support Specialist

    Jan 2011 - Jun 2013