John Bossert, PhD

Experience

• 

  Andersen Consulting and Metters Industries

  Sept 1996 - Feb 1998

  Systems Analyst

  + Served as a systems analyst on two separate Department of Defense application engineering projects, both managing the projects’ schedules for deliverables to the DoD and serving as the software development team’s encyclopedia manager, managing check-in, check-out and maintenance within the project’s software development tool.

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  Usertech, Inc.

  Feb 1998 - Feb 2000

  Project Manager and Technology Trainer

  + Served as business process analyst, technology trainer and project manager on several large-scale PeopleSoft ERP training and implementation projects for major corporations around the U.S. including Bell Atlantic Mobile, the United States Mint, the University of Michigan, State Farm Insurance, Citibank Visa, and Verizon Wireless Communications.

• 

  Boeing

  Feb 2000 - Aug 2021

  + Managed a talented team of Learning Analytics and Data Administration analysts in the provision of reporting and analytics support for learning across the enterprise. Supported not only learning and people analytics, but also operational analytics related to the business of enterprise learning and the administration and licensing support for the enterprise learning systems. + Defined the enterprise Learning Measurement and Evaluation strategy for Boeing’s Leadership, Learning and Organizational Capabilities (LLOC) organization, aligning the learning function with the business to improve workforce capability, drive corporate performance, and improve productivity, quality and safety. + Led the Learning Analytics and Data Administration team through its own organizational transformation, establishing the standards, structures, and processes needed to enable an efficient, effective learning analytics and learning data administration organization. Show less + As part of Boeing’s Second Century HR (2CHR) transformation project, successfully led the redefinition of HR’s enterprise workforce analytics strategy and reporting service delivery model to prepare Boeing HR for the next 100 years of success. + Represented the enterprise-wide HR analytics discipline on this strategic transformation initiative, one of seven key transformation projects being driven by Boeing’s Executive Council (Exco). Led Workforce Reporting and Analytics through all phases of HCM application selection (Workday), implementation partner selection (Accenture), requirements and process definition, planning, solutions development and implementation. Show less + Successfully led HR analytics strategy and execution for the Corporate and SSG HR teams, as well as for HR Functional Excellence and HR Leadership Team initiatives. Role required a deep understanding of HR leaders’ strategic intent, creativity in devising analytical methods to suit the needs at hand, synthesis and manipulation of large and complex data sets, and the clear analysis and interpretation of that data for consumption and decision-making at all levels (including ExCo). + Led a focused team of HR Analytics leads from each business unit, setting strategy and driving standardization and efficiency of HR analytics activities. Defined a detailed business case for the future reorganization and restructuring of HR analytics within the HR function into a centralized group of HR analytics professionals in new management / organizational structure. Business case included cost and ROI estimates. Show less + Served as the Business Systems Manager within the Enterprise Services (ES) Strategy & Operations group, leading merger and acquisition, divestiture, and site closures projects for ES. + Led development of the enterprise merger and acquisition strategy and process, integrated that process with SSG and Business Development, and used that process to lead M&A activities for the enterprise. + Also led a cross-functional team tasked with defining the ES strategy for implementing, governing and improving ES service delivery to Boeing subsidiaries and low-cost sites globally. Success in this role came by building partnerships to resolve problems, continuously improve processes and achieve ES and business partner goals. Show less + Served as the strategist first for HR Operations and then for the broader HR Service Center (HRSC), partnering with HRSC leaders to develop and communicate strategic direction for the organization. Provided leadership and guidance to HR strategy and process leaders to ensure alignment, integration and operational efficiency. + Led five high-visibility projects for the HRSC: SSG service assessment activities; cost and quality benchmarking; outsourcing RFI development; demand management; and service delivery model integration. + Also led the HR Training team in the large-scale upgrade of Boeing's HRMS (HR and Payroll) system, leading 14 technology and curriculum developers to design, develop, schedule, implement and communicate new learning software and stand-up training to Boeing employees enterprise-wide. Show less

  • Senior Manager of Learning Analytics

    Feb 2019 - Aug 2021

  • HR Transformation Program People Analytics Lead

    Dec 2015 - Feb 2019

  • HR Data Analytics Lead – Boeing CORP & SSG HR

    Feb 2014 - Dec 2015

  • Merger & Acquisition Business Systems Manager

    Feb 2009 - Feb 2014

  • HR Business Systems Manager

    Feb 2007 - Feb 2009

  • Business Process Analyst and Employee Data Management Specialist

    Feb 2000 - Feb 2007
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  Murphy USA

  Aug 2021 - now

  For this Fortune 200 company, leading the strategy and delivery of analytics-based solutions to support all components of Human Resources (Recruiting Compensation, Benefits, Talent Management, Learning & Development, Employee Compliance, Payroll), as well as Workforce Management leadership for a $500M+ labor plan supporting 1800 nation-wide retail locations. + Led the strategy and delivery of analytics-based solutions to support all components of Human Resources (Recruiting Compensation, Benefits, Talent Management, Learning & Development, Employee Compliance, Payroll), as well as Workforce Management leadership for a $500M+ labor plan supporting 1800 nation-wide retail locations.

  • Director of People Analytics and Workforce Management

    Sept 2023 - now

  • Senior Manager of People Analytics and Workforce Management

    Aug 2021 - Sept 2023