Emily Saunders Assoc CIPD

Emily Saunders Assoc CIPD

Customer Service Advisor - HR

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location of Emily Saunders Assoc CIPDNewport, Wales, United Kingdom

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  • Timeline

  • About me

    Senior HR Business Partner - People Services at Pobl Group

  • Education

    • Talk Training

      2015 - 2016
      ILM Level 5 Advanced Diploma Leadership & Management
    • Croesyceiliog

      2004 - 2006
    • Llantarnam School

      1999 - 2006
    • University of South Wales

      2017 - 2017
      Masters Human Resources Management Merit

      A study into engagement in digital HRM at Pobl Group

    • Cardiff University / Prifysgol Caerdydd

      2006 - 2009
      BSc Information Systems

      Year 1: mainly studied Computer Science modules combined with Information Systems. Mini project to develop a website.Year 2: Group project to develop a webportal for image retrieval.Year 3: Individual project/disseration using system dynamics to investigate and demonstrate the impact poverty has on families in the UK. Modules studied include: systems thinking - soft systems methodology and system dynamics, project management (including PRINCE 2), consulting skills - including the… Show more Year 1: mainly studied Computer Science modules combined with Information Systems. Mini project to develop a website.Year 2: Group project to develop a webportal for image retrieval.Year 3: Individual project/disseration using system dynamics to investigate and demonstrate the impact poverty has on families in the UK. Modules studied include: systems thinking - soft systems methodology and system dynamics, project management (including PRINCE 2), consulting skills - including the tender process, knowledge management, operating systems, JAVA Show less

    • University of South Wales

      2011 - 2013
      Post Graduate Diploma Human Resource Management
  • Experience

    • Ministry of Justice Shared Services

      Sept 2009 - Aug 2010
      Customer Service Advisor - HR

      Variety of roles including; managing queries from Pension Benefit Statement role out to Prison Service employees, employee record updates, data management, recruitment and vetting attendance management, responding to Subject Access Requests and FOIs.

    • Department of Work and Pensions

      Aug 2010 - May 2011
      Decision Maker

      Managing and assessing disability living allowance (DLA) and attendance allowance (AA) claims for Wales and North London areas. Developing knowledge of medical conditions and how these can impact peoples' lives and way of living.

    • Seren Group

      May 2011 - Feb 2016

      Procuring and implementing a new, fully integrated HR / Payroll system to support a growing organisation. (i-Trent)Process mapping and process re-engineering of HR / Payroll processes for streamliningDeveloping new processes across the organisationWorking independently to build the core HR system to include additional modules such as L&D, performance management, recruitment, time & expensesSupporting the Payroll manager with building of the core payroll module Regular feedback to the Project Board and directors during implementationCreating a new recruitment process utilising the integrated recruitment and web recruitment module from the system to revolutionise recruitment across the Group.Designing and rolling out a new employee/manager self-service system including a mobile version which will involve employee engagement to encourage usage - including training sessions for both employees and managersReviewing existing policies and updating these to fit new processIntegrating with an additional People Management system used for rostering and client management purposes Show less

      • HR Project Coordinator

        Jul 2014 - Feb 2016
      • Hr Coordinator

        Sept 2013 - Jun 2014
      • HR Assistant

        May 2011 - Sept 2013
    • Pobl Group

      Feb 2016 - now

      Managing the integrated HR/Payroll system (i-Trent) across the multiple sites in Wales & England for approx 2500 employees. Currently implementing and rolling out the software, including training to an additional 1500 employees in a 3 month time frame. This includes: process re-engineering across 2 organisations following a merger; rolling out employee self-service and people manager; complex terms & conditions and multiple sites. Managing intergration from i-Trent to other key systems across Pobl including Coldharbour and the GL.Managing the pension scheme including auto-enrolment and consultations across the business (SHPS). Responsible for all Pobl benefits and employee engagement with these. Show less

      • Head of People Services

        Apr 2023 - now
      • Senior HR Business Partner - People Services

        Oct 2017 - Mar 2023
      • HR Systems & Benefits Manager

        Feb 2016 - Sept 2017
  • Licenses & Certifications

    • PRINCE2 Practitioner