
Emily Saunders Assoc CIPD
Customer Service Advisor - HR

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About me
Senior HR Business Partner - People Services at Pobl Group
Education

Talk Training
2015 - 2016ILM Level 5 Advanced Diploma Leadership & Management
Croesyceiliog
2004 - 2006
Llantarnam School
1999 - 2006
University of South Wales
2017 - 2017Masters Human Resources Management MeritA study into engagement in digital HRM at Pobl Group

Cardiff University / Prifysgol Caerdydd
2006 - 2009BSc Information SystemsYear 1: mainly studied Computer Science modules combined with Information Systems. Mini project to develop a website.Year 2: Group project to develop a webportal for image retrieval.Year 3: Individual project/disseration using system dynamics to investigate and demonstrate the impact poverty has on families in the UK. Modules studied include: systems thinking - soft systems methodology and system dynamics, project management (including PRINCE 2), consulting skills - including the… Show more Year 1: mainly studied Computer Science modules combined with Information Systems. Mini project to develop a website.Year 2: Group project to develop a webportal for image retrieval.Year 3: Individual project/disseration using system dynamics to investigate and demonstrate the impact poverty has on families in the UK. Modules studied include: systems thinking - soft systems methodology and system dynamics, project management (including PRINCE 2), consulting skills - including the tender process, knowledge management, operating systems, JAVA Show less

University of South Wales
2011 - 2013Post Graduate Diploma Human Resource Management
Experience

Ministry of Justice Shared Services
Sept 2009 - Aug 2010Customer Service Advisor - HRVariety of roles including; managing queries from Pension Benefit Statement role out to Prison Service employees, employee record updates, data management, recruitment and vetting attendance management, responding to Subject Access Requests and FOIs.

Department of Work and Pensions
Aug 2010 - May 2011Decision MakerManaging and assessing disability living allowance (DLA) and attendance allowance (AA) claims for Wales and North London areas. Developing knowledge of medical conditions and how these can impact peoples' lives and way of living.

Seren Group
May 2011 - Feb 2016Procuring and implementing a new, fully integrated HR / Payroll system to support a growing organisation. (i-Trent)Process mapping and process re-engineering of HR / Payroll processes for streamliningDeveloping new processes across the organisationWorking independently to build the core HR system to include additional modules such as L&D, performance management, recruitment, time & expensesSupporting the Payroll manager with building of the core payroll module Regular feedback to the Project Board and directors during implementationCreating a new recruitment process utilising the integrated recruitment and web recruitment module from the system to revolutionise recruitment across the Group.Designing and rolling out a new employee/manager self-service system including a mobile version which will involve employee engagement to encourage usage - including training sessions for both employees and managersReviewing existing policies and updating these to fit new processIntegrating with an additional People Management system used for rostering and client management purposes Show less
HR Project Coordinator
Jul 2014 - Feb 2016Hr Coordinator
Sept 2013 - Jun 2014HR Assistant
May 2011 - Sept 2013

Pobl Group
Feb 2016 - nowManaging the integrated HR/Payroll system (i-Trent) across the multiple sites in Wales & England for approx 2500 employees. Currently implementing and rolling out the software, including training to an additional 1500 employees in a 3 month time frame. This includes: process re-engineering across 2 organisations following a merger; rolling out employee self-service and people manager; complex terms & conditions and multiple sites. Managing intergration from i-Trent to other key systems across Pobl including Coldharbour and the GL.Managing the pension scheme including auto-enrolment and consultations across the business (SHPS). Responsible for all Pobl benefits and employee engagement with these. Show less
Head of People Services
Apr 2023 - nowSenior HR Business Partner - People Services
Oct 2017 - Mar 2023HR Systems & Benefits Manager
Feb 2016 - Sept 2017
Licenses & Certifications

PRINCE2 Practitioner
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