Chris Dodgson

Experience

• 

  Air Canada

  Sept 1988 - Nov 1990

  Act as a subject matter expert in the development of courseware in compliance with Company & the applicable regulatory standardsOn-Boarding new employees. Design, prepare and conduct training orientations, training courses and workshops to ensure staff receives appropriate training as required to ensure legislative compliance as well as improve and maintain skills and abilities.Plans and delivers technical training programs related to work standards and processes. Conducts inspections and assists with the investigation and resolution of safety issues. Research, develop, recommend, and implement appropriate training and compliance policies and procedures to improve compliance and service.Assist in the development of internal systems to track staff training records and ensure compliance.Assists with maintenance of updated content for the website and the technical resource library manuals for all training at Air Canada.Evaluate and recommend appropriate actions on retraining of employees. Show less

  • Customer Service Training Instructor

    Sept 1990 - Nov 1990

  • Cargo Dispatch Coordinator

    Sept 1988 - Sept 1990
• 

  Toronto Police Service

  Jan 1991 - Jan 1998

  Auxilary Sargent

  Crowd control, investigation, surveillance, defensive tactics, use of force, weapons, report writing and related police duties.

• 

  Air Canada

  Jan 1993 - Feb 1993

  Acting Customer Service Manager

  Manage, monitor and co-ordinate various activities and processes to achieve excellence in the areas of safety, operational and customer service standards. Anticipate, identify, and knowledgably resolve queries from employees with a results-oriented approach to performance.

• 

  Air Canada

  May 2001 - Jun 2001

  Acting Customer Service Manager

  Manage, monitor and co-ordinate various activities and processes to achieve excellence in the areas of safety, operational and customer service standards. Anticipate, identify, and knowledgably resolve queries from employees with a results-oriented approach to performance.

• 

  Air Canada

  Apr 2002 - May 2003

  Member Health & Saftey Committee

  Maintaining, Investigating and resolving safety issues.

• 

  Air Canada

  Jan 2007 - Jun 2021

  Lead Ramp Agent (Lead Station Attendant), manages baggage and freight, plus operating a variety of equipment. Working member of the team and provides guidance, coaching and assistance to Ramp Agents (Station Attendants), so that company standards are met and consistently always applied to ensure safety and optimal customer service, as well as on-time performance. As well as:Responsible for the safe and efficient on-loading and off-loading of cargo and customer baggage \ Preparing aircraft for arrival and departure.Effectively communicate and coordinate crew for all operational flight activities with all stake holdersMarshalling or towing aircraft to gate positions for customer boarding and deplaningDriving and operating aircraft servicing vehicles and equipment.Ensure compliance with established corporate uniform and safety equipment standards Show less

  • Lead/Station Attendant

    Nov 1985 - Jun 2021

  • Station Attendant

    Nov 1985 - Jun 2021

  • Volunteer Member Special Assistance Team

    Jan 2000 - Jan 2010

  • Member Human Rights Committee

    Jan 2007 - Sept 2009
• 

  IAMAW Local 2323

  Jan 2013 - Dec 2014

  Shop Steward

  Representing Union members on Ramp at Toronto Airport.

• 

  Pan Am Games

  Sept 2014 - Jul 2015

  Event Services Team Leader(Security)

  Volunteer position. In charge of a group of Event Services volunteers to maintain security check points.

• 

  Aerodrome International Maintenance Inc./Security

  Oct 2014 - Jun 2021

  Equipment Operator/Driver Escort

  Winter Ops - plowing Central De-ice FacilitySummer Ops - Security/Escorting

• 

  MLSE (Maple Leaf Sports & Entertainment Partnership)

  Feb 2017 - Feb 2022

  Event Personnel
• 

  The Sousa Group

  May 2019 - now

  Onsite Manager

  On site management for live music events. Talent Care, Logistics, Security and Transportation. Casino Rama, El Macombo and Heineken Stage.

• 

  Live Nation Entertainment

  Aug 2021 - now

  Security Professional
• 

  Élections Canada | Elections Canada

  Sept 2021 - Sept 2021

  Central Poll Supervisor

  Manages the polling place and ensures that any partisan material is removedEnsures the safety of poll workers, electors and candidates' representatives, including by ensuring there is enough space for physical distancing, signage and protective equipmentConfirms the accessibility of the polling placeEnsures that polls are set up as required and that they open and close promptly at the prescribed timeEnsures that poll workers arrive on timeDistributes materials to poll workersRelays information between the office and poll workersSupervises poll workers to ensure procedures are followed and forms are completed correctlyReplaces a poll worker who didn't show up or is taking a break by taking on all of their dutiesAdmits candidates' representatives to the polling place and makes sure they follow the guidelinesEnsures proper application of Canada Elections Act in the polling placeSupervises the counting of the ballotsManages the collection and return of ballot boxes and election materialsProvides the returning officer with the results of the count. Show less

• 

  Bg4hire.com

  Mar 2022 - now

  Actor
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  Synergy Protection Group Inc.

  May 2022 - Nov 2022

  Tactical Security professional

  Tactical trained. Use of force. Baton and handcuff trained.

• 

  MLSE (Maple Leaf Sports & Entertainment Partnership)

  Oct 2022 - now

  Security Professional

  Event and Suited VIP Security.