Tina Davidheiser

Experience

• 

  Verizon

  Mar 1994 - Aug 2009

  Production Specialist

  Responsible for the timely and accurate completion of all printer shipments with very tight time constraints, as well as problem resolution and all aspects of production. Responsible for the re-allocation and resources to effectively prioritize production within each department. Responsible for communications with sales, other Idearc Media facilities and the printers. Additional responsibilities Responsible for the timely and accurate completion of all printer shipments with very tight time constraints, as well as problem resolution and all aspects of production. Responsible for the re-allocation and resources to effectively prioritize production within each department. Responsible for communications with sales, other Idearc Media facilities and the printers. Additional responsibilities Show less

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  Younique Products

  Oct 2016 - now

  Independent Presenter
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  Iron Mountain

  Jan 2019 - now

  • Provided accurate and appropriate information in a timely response to customer inquiries.• Developed effective relationships with various operational departments through clear communication and personable approach.• Actively provide reporting data to fulfill customer requirements.• Teamed with management to ensure appropriate actions taken to improve customer satisfaction.• Built customer loyalty by placing follow-up calls for customers who reported product issues.• Lead by example to enforce policies, procedures and quality assurance measures.• Assisted in design of standard operating procedures for departmental usage.• Partnered with others on many special projects and handle customer accounts designated as sensitive and complex.Mentoring and coach of co-workers. Show less

  • Production Supervisor

    Nov 2021 - now

  • Csa II

    Sept 2010 - now

  • Team Lead

    Oct 2019 - now

  • Quality Coach

    Jan 2019 - Oct 2019