Andres Espinal, MSIOP

Experience

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  The Greater Ridgewood Youth Council, Inc.

  Oct 2012 - Aug 2018

  Assistant Director

  • Implemented departmental policies, procedures and service standards in conjunction with management• Conducted organizational assessments to identify the root causes for poor employee performance • Presented findings from organizational assessments to the leadership team with recommendations to improve employee performance• Managed the organization and execution of STEM activities in accordance with DYCD guidelines• Prepared administrative records and reports (e.g. payroll, work activities log evaluations)• Maintained and executed on a communication plan to ensure employee awareness of policies and procedures Show less

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  Jettpro Line Maintenance

  Mar 2014 - Feb 2015

  Aircraft Maintenance Technician

  • Direct aircraft maintenance tasks to adhere to Federal Aviation Administration standards • Generate and update records, files, and procedures for completed tasks• Enter company data into computerized system as needed• Manage phone calls and compose emails to resolve internal and external issues

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  NYC Department of Education

  Jan 2018 - Dec 2020

  Community Associate

  • Project manage workshops from the planning phase through to delivery and execution• Deploy outreach programs to increase parental involvement and awareness• Advocate for and lead community events to create inclusivity, transparency and awareness within the community to improve the school environment• Expertly navigate STARS and Skedula databases to create and maintain schedules for both staff and students• Accountable for the maintenance and integrity of data recorded on an ATS• Key contributor at the Parent Teacher Association (PTA) to discuss accomplishments, upcoming activities and outstanding action items Show less

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  NYC Department of Buildings

  Oct 2019 - Dec 2019

  Employee Experience Researcher

  • Lead a team of interns on a research project to determine the most appropriate tactics/ strategy to ensure the recruiting website provides a more positive candidate experience• Collaborated and partnered with marketing and IT to revamp the recruiting website to ensure greater appeal• Conducted focus groups and interviews with employees to ensure alignment and understanding across the organization on upcoming changes, to determine advocacy levels from key stakeholders• Assisted the Human Capital team to increase recruiting efforts• Presented workforce study findings to stakeholders to garner support for the project and follow-up actions to be taken by the department to drive improvement• Managed multiple plans and timelines through cross-functional collaboration to ensure research deadlines and deliverables were successful met Show less

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  Vault Health

  Dec 2020 - Sept 2021

  Frontline Operations team (IT)
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  NYC Citywide Administrative Services

  Sept 2021 - May 2023

  Test and Measurement Specialist Level 2
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  Metropolitan Transportation Authority

  May 2023 - now

  Tests and Measurement Specialist Level 3