Chad Michael

Chad Michael

Followers of Chad Michael524 followers
location of Chad MichaelGreater Pittsburgh Region

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  • Timeline

  • About me

    Business Analyst

  • Education

    • American Public University System

      -
      Bachelor of Arts - BA Communications, Digital Communication & Media Design

      Magna Cum Laude

    • American Public University System

      2023 - 2024
      Master of Science - MS Sports Management, Sports Business Leadership
    • University of Mississippi

      2024 - 2025
      Master of Science - MS Sports Analytics
  • Experience

    • United States Postal Service

      Mar 2014 - Apr 2022
      • Supervisor, Customer Service

        Mar 2016 - Apr 2022
      • Mail Carrier

        Mar 2014 - Mar 2016
    • Live! Casino Pittsburgh

      Apr 2022 - now

      - Compiled and analyzed key performance metrics such as sales, labor cost, and operational productivity using Excel, Tableau, and SQL, driving improved decision-making across the organization.- Developed and maintained complex data-driven dashboards by integrating and cleaning data from multiple sources, providing actionable insights on labor, revenue, and customer behavior trends.- Crafted and executed advanced SQL queries to extract and analyze data for departments including Food & Beverage, gaming, and marketing, supporting targeted business strategies.- Led regular meetings with departments on labor cost optimization and process efficiency, offering strategic recommendations to senior leadership that resulted in significant operational improvements.- Created daily/weekly/monthly financial reports for all departments, ensuring accurate and timely insights for senior management to drive effective decision-making.- Performed geospatial analysis using Tableau to identify key areas of market impact, aiding in strategic business planning and competitive positioning.- Delivered ad-hoc reports tailored to executive needs, supporting initiatives with precise, data-driven insights Show less

      • Business Analyst

        Dec 2022 - now
      • Scheduling Analyst

        Apr 2022 - Dec 2022
  • Licenses & Certifications