Tarun Mitra

Experience

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  Aptara

  Sept 1997 - Sept 2001

  Sr. Programmer / R&D LaTeX

  Production planning, training new hires, TeX/LaTeX Stylesheet development

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  ICC INDIA

  Jan 1999 - Jan 1999

  TeX R&D
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  Thomson Digital

  Sept 2001 - Apr 2011

  Sr. Manager Operations and Customer Services

  • Business manager and sole point of contact for Wiley Books - STM, Higher Education, Professional and Trade. Achieved excellent customer relationship management, more than 25% annual growth and turning around difficult situation to be the customers most preferred supplier.• P&L management, annual CAPEX budgeting and planning• Managed cross-functional teams, monitored costs.• Participate in Customer visits, conferences and summits• Drive initiatives in the management team and organizationally that contribute to long-term operational excellence. Show less

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  Q2AMedia

  Mar 2011 - Jul 2012

  AVP Operations

  • P&L management• Control of operational systems and processes• Ensuring successful integration with Bill Smith Group Inc. USA• Enhancing people capabilities, productivity to ensure long term competitive edge• Develop and manage annual budget• Customer Engagements• Develop proposals, RFQ and RFP's

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  Aptara

  Jul 2012 - Feb 2014

  Dy. General Manager

  • Re-engineering business Process and workflows for eefficiency and quality improvement• Lead the Technology team in developing solutions geared towards taking the organization to a high level of automation• Customer Engagements.• Develop proposals, RFQ and RFP's

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  Q2A Bill Smith

  Feb 2014 - Oct 2017

  Vice President Operations

  P&L responsibility for four business segments• Composition & Conversion (School Education, Higher Education and Trade)• Rights & Permissions (R&P)• (B2B) Magazine, Rosters & Directories, Advertisements• Sales and Admin (Business Process Outsourcing)Key Responsibilities:• Transition Management• Customer Engagement• Business Process Optimization• People management• RFQ's, RFP's and Quotation• Quality and productivity management

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  Thomson Digital [A Division of Thomson Press (India) Ltd.]

  Nov 2017 - Feb 2018

  General Manager Operations

  • P&L & Operations management (Books, Magazines & Journals segment)• Customer Engagement• RFQ's, RFP's and Quotation• Transition Management• Process re-engineering with use of AI/ML/NLP technology• New Project Setups• Vendor Management

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  Lumina Datamatics Limited

  May 2018 - now

  • Vice President

    Apr 2022 - now

  • Associate Vice President - Operations

    May 2018 - Apr 2022