Mayur Y

Experience

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  HCL Technologies (Pvt.) Ltd

  Oct 2004 - Nov 2005

  BPO Team | KYC Documentation Specialist | Compliance Expert

  At HCL, I conducted timely reviews of client KYC documentation per AML/KYC policies, ensuring compliance. I analyzed client ownership structures using public resources and client-provided documents, obtaining necessary approvals. My collaboration with Middle Office teams helped manage client onboarding and ensure the receipt of required documents.Achievements: My efforts in ensuring compliance with KYC policies contributed to the overall integrity of client onboarding processes.

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  Tata Consultancy Services Pvt Ltd,

  Mar 2006 - Apr 2008

  BPO Team | KYC Compliance Specialist | Risk Management Expert

  In this role, I ensured compliance with KYC requirements, conducted background checks, and assessed risks while maintaining accurate records. I developed and implemented policies, provided training, and shared knowledge to promote best practices within the team. My focus on workload management allowed me to escalate critical issues to management and identify opportunities for process optimization.Achievements: I successfully managed compliance and risk assessment processes, contributing to the overall efficiency of operations. Show less

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  Wipro

  May 2008 - Sept 2010

  Lead Analyst- BPO | Project Management | Resource Allocation Specialist

  At Wipro, I developed detailed management plans for projects, focusing on resources, budget, schedules, and deliverables. I led the PMO for three projects, ensuring effective onboarding/offboarding and resource allocation. My role involved regular reporting of resource headcount and tracking demand management with leads, collaborating with IT teams to define business solutions.Achievements: My contributions to project management and resource allocation led to improved efficiency and timely project delivery Show less

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  Tata Consultancy Services

  Nov 2010 - Dec 2014

  ITA- BPO | Project Management | Resource Allocation Specialist

  In my role at TCS, I developed detailed management plans for projects, covering resources, budget, schedules, and deliverables. I led the PMO for three projects focused on onboarding/offboarding and resource allocation, ensuring timely delivery by following up on action items with all teams. My collaboration with IT teams helped define business solutions that met both functional and non-functional requirements, while I identified and tracked project risks to ensure timely resolution.Achievements: I successfully managed project timelines and deliverables, contributing to the overall efficiency of project execution and resource allocation. Show less

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  Accenture

  Dec 2014 - Mar 2022

  IT Project Consultant | Expert in Governance & Risk Management | Agile/Scrum Specialist

  As a team lead at Accenture, I managed over 200 FTE accounts with global operations, overseeing the planning, coordination, and monitoring of project and program implementation activities. I ensured the efficient achievement of program goals within scope and supported project execution through UAT, SIT, and capacity planning. My role involved facilitating change management and stakeholder engagement, partnering with business stakeholders for smooth execution. I designed and implemented scalable IAM solutions, ensuring compliance with security standards and effective risk management.Achievements: I championed Agile methodologies, enabling faster project delivery and significant cost savings. My efforts in optimizing bench utilization and monitoring KPIs led to improved performance and resource management across the organization. Show less

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  CGI

  Apr 2022 - Jan 2024

  IT Senior Consultant PMO

  In my role at CGI, I led IT infrastructure projects, including data center migrations, ensuring successful delivery and enhanced operational efficiency. I developed and implemented organizational change strategies focused on production support and managed a team of 25 members, providing mentorship and guidance. My responsibilities included defect and issue tracking during project development and ensuring adherence to compliance and governance standards across global teams. I facilitated scrum meetings and sprint ceremonies, ensuring that the project team understood all aspects of the prime contract relating to responsibilities.Achievements: I successfully enhanced operational efficiency through effective project management and governance, leading to improved delivery timelines and stakeholder satisfaction. My leadership in managing a diverse team contributed to the successful execution of multiple projects, ensuring compliance with industry standards and frameworks. Show less