Greg Carlson

Experience

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  Heritage Group

  Apr 2003 - Jul 2004

  Human Resources Manager

  Staffing and organizationEmployee relations Benefits administration Management HR StaffEmployment law and policy compliance

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  Resource Management, Inc

  Jul 2004 - May 2006

  Human Resources Specialist

  Led training and investigations including new hire benefit orientations, sexual harassment and discrimination reports.Executed disciplinary action and terminations. Managed FMLA, FLSA, HIPAA compliance.

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  Wee Care Pediatrics Group Pllc

  May 2006 - Apr 2012

  Director of Human Resources

  6 years of experience training new leadership.Annually presented comprehensive market salary analysis and talent reviews to improve employee retention. Produced highest-standard of employer compliance in DOL, OSHA, HIPAA, FMLA, FLSA regulatory matters.Managed risk and HR for 5 clinics.Development planning for 180 employees and managers. Managed employee training, rewards, complaints, compensation and benefits.

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  Kelson Physicians Partners

  May 2006 - Nov 2019

  Director of Operations

  Excellent physician relations. Launched outreach program increasing patient volume 20% each year for 5 years.Implemented patient-centered medical home throughout clinic. Improved efficiency of patient flow and employee training in five different clinics.Restructured management and centralized communication to improve individual service at each location.Maintain incident reports daily and conduct investigations for highest-standard of HIPAA compliance.Effective verbal & written communication skills serve all levels of organization.15 years experience in provider relations and talent retention. Show less

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  Aratai International, LLC

  Feb 2020 - May 2021

  Clinc Operations and Human Resource Consultant

  Review operational structure and make recommendations to help increase clinic efficiency and flow.Negotiate insurance contracts and fee schedules.Write and revise human resource policies and procedures. Analyze EMR products & make recommendations for clinics.

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  Cedar Psychiatry by Numinus

  May 2021 - Nov 2022

  Director of Clinic Operations

  • Directed operations for 8 clinics, call center and business office in UT and AZ• Led implementation of pilot programs within various facilities to promote improved quality care• Responsible for exhibiting strong and effective leadership techniques daily, through being an effective teacher, model, coach, and consultant• Opened operation of 3 new clinics• Assisted in a successful operations transition during two mergers/acquisitions• Conducted partnership between 3rd party pharmacy and clinics to streamline prior authorizations, cut costs, and reduce risk of controlled substances on site• Increased room utilization through strategic scheduling and provider relations• Improved culture and productivity through metrics• Excellent physician relations. Professional demeanor of service, goodwill, and genuine interest for each patient• Effective verbal & written communication skills served all levels of organizatio Show less