Svetlana Antsyreva

Experience

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  Apostle

  Apr 2008 - Oct 2009

  Customer service specialist

  - preparation of documents (invoice, packing list, insurance policy, certificate of origin, passport of deal, waybills, power of attorney, etc.) for customs clearance;- confirmation of documents with customs brokers and suppliers- tracking of international and local deliveries and customs clearance;- organization of cargo-handling operations- scheduling, estimation, execution of customs payments; cooperation with financial department for the budget planning

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  Roche

  Nov 2009 - Aug 2011

  Logistics assistant

  - lead and control materials management process- lead the Company Import, Customer Service and Local Warehouse operations teams to build and manage supply chain processes- run the Backorder processing in SUN (SAP based application), make manual confirmations on a local level and ensure smooth logistics operation- create orders, check delivery time with Business Planning, be the administrative contact person, handle the administration of slot times, contacts with PEE logistics and manual invoice printing in order to keep the promised time line and keep a continuous product flow to the customer- analysis of Sales Administration & Logistics workflow- daily check of EDI orders in error, in order to see to it that the order flow to the customer is working- create stock report for regular stock and demo stock to provide Sales Management with relevant data Show less

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  HP

  Aug 2011 - Mar 2013

  Logistics Specialist

  - Management of the Logistics Providers (3PL) and ensure warehouse processes are in place and practiced by the 3PL- Contribute to the development of logistics performance indicators and dashboard- Monitor the performance of the 3PLs to ensure key performance metrics are met and work with 3PL for any misses/corrective action plans- Escalation & resolution management from various stakeholders- Align logistics Service Level expectations to business needs- Define quality and performance improvement priorities for the logistics domain with supply chain operations and Logistics Partner Managers.- Investigate solutions and lead their implementation based on quality standards and business continuity- Logistics change management- Support the investigation and deployment of changes impacting the logistic domain (partner, process, service, IT)- Work with Logistics Partner Manager and Logistics Procurement for contract renewals affecting rate changes Show less

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  Hewlett Packard Enterprise

  Mar 2013 - May 2016

  KPI analyst

  - Generation of operational analysis reports to reflect service activities, cost and comparison trends, in support of cost reduction efforts- Document for report standard producing procedure- Delivery of reporting enhancements- Data analytics based on regular reporting, deliver first level observation summary and recommendation to report user- Project support – deliver results as per requirements and timelines- Accountable for the quality of the reports produced, data accuracy and analysis- Maintains strong relationship with internal and/or external customers and other functions- Daily/weekly/monthly monitoring and reporting and actions taken to improve them- Supports development of KPI as business transforms-Analyses report performance and proposes corrective action plans when needed- Makes sure that documentation is up to date with support from the functional manager and team members- Ensures follow-up on issues raised and closed the loop communications Show less

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  Kuehne+Nagel

  Jun 2016 - Sept 2019

  Reporting and Performance Management specialist

  - Provide comprehensive supply chain reports, metrics and KPIs with the goal to reduce uncertainty and to help to make better decisions.- Apply logical tools and methods ensuring data consistency and completeness. - Translate business requirements into reporting deliverables- Evaluate the content of business reports to develop new, or improve existing formats- Definition , generation and issue definition reports, metrics and KPIs for a wide Customer portfolio from different industries (such as Pharmaceutical and High-Tech)- Development and application of logical tools and methods ensuring data consistency and completeness- Data Validation with parties involved- Understanding ad-hoc requirements and accordingly, develop customized reports, metrics and KPIs to satisfy the need of Customers and other defined parties- Conduct analytic investigations based on generated reports, metrics and KPIs to understand the underlying operational/day-to-day trends, patterns and relationships inside data- Ensure pro-active information of involved parties about trends endangering the quality delivery- Representation of the Integrated Logistics business unit in Customer and third parties Review or Operations Show less

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  European Investment Bank (EIB)

  Sept 2019 - now

  Analytics and Reporting officer

  - Operational Data Management and Analysis- Data Management and Governance strategy- Continuous improvements of reporting data quality- Prepare and maintain HR reports for Management. Analyse results and present information for decision-making- Establish KPIs and metrics for the team’s activities- Coordination and management of outsources resources - Drive the enhancement of HR IT tools