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Robert Munjanganja

Robert Munjanganja

Director of Customer Experience

location of Robert MunjanganjaDivine Health

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  • Timeline

  • About me

    User+Customer Experience Alchemist | Experience Consulting | Customer-peeps.com | All Sorts of Amazing

  • Education

    • CUSTOMER SERVICE INSTITUTE OF AMERICA

      2021 -
      Certified Customer Experience Trainer Customer Service Management

    • UCLA

      2020 -
      Certificate in Initiating and Planning Projects Project Management

    • University of California, Berkeley

      2020 -
      Project Management Project Management

    • The Lean Six Sigma Company

      2019 -
      Six Sigma Green Belt Efficiency

    • KDU Penang University College

      2009 - 2011
      Computer engineering and telecoms Computer Engineering

  • Experience

    • The Customer People

      Jan 2018 - Dec 2021
      Director of Customer Experience

      C- Level Operations for a Business Process outsourcing Firm.

    • Divine Health®

      -
      HEAD OF CUSTOMER SERVICE AND SALES

    • PureFormulas.com

      Jan 2015 - Jan 2017
      Customer Service Specialist

  • Licenses & Certifications

    • EF SET English Certificate 72/100 (C2 Proficient)

      EF Standard English Test (EF SET)
      Apr 2024