Abhishek Mankame

Experience

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  CMC Ltd

  Jan 2006 - Jan 2007

  Team Leader
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  PCS Technology Ltd.

  Feb 2007 - Sept 2007

  Project Manager

  • Being a Onsite Project Manager, in Mearsk India Ltd. My core responsibility was to maintain 95% SLA with the customer.• In this project, I was handling a team of 19 Engineers and providing IT Support to all India branches of the client.• Daily activity was to communicate with engineers all over India and get the SLA in place. Get the assurance that all the calls are closed before the SLA is breached

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  Wipro Infotech Ltd

  Sept 2007 - Jun 2008

  Site Incharge

  As a Project Manager's my responsibilities are as follows:• Develop and maintain the master rollout plan and set project standards• Develop detailed plans to manage major phases of the rollout• Manage resources allocation and utilization• Conduct regular meetings and/or updates with other project members• Escalate major project issues and problems to Client Steering Committee• Review work products produced by project members• Ensure system fully-tested prior to hand over to Shopper’s Stop Retail Group sustenance team.• Monitor progress of project• Ensure Wipro's obligations on the project are completed on time.• Be one point contact for SHOPPER’S STOP RETAIL GROUP• Be responsible for timeliness and quality of the overall deliverables• Generate consolidated reports for Wipro and SHOPPER’S STOP RETAIL GROUP• Resolve any problems and issues related to project execution. Seeking help of SHOPPER’S STOP RETAIL GROUP when needed• Closely working with SHOPPER’S STOP RETAIL GROUP Project Manager, Co-ordinate amongst Wipro team and other agencies to ensure service delivery as per the contract obligations• Collect and analyze metrics arising out of the work• Communicate with SHOPPER’S STOP RETAIL GROUP team and users effectively• Escalate the issues that need attention of SHOPPER’S STOP RETAIL GROUP and Wipro• Ensure closure of all pending issues to Satisfaction of SHOPPER’S STOP RETAIL GROUP and Wipro Show less

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  Network Solutions An IBM Company

  Jun 2008 - Nov 2010

  Project Manager

  As a project manager my role was to look after multi site infrastructure projects. Company undertakes new projects for infrastructure implementation which includes the cabling and wire free networks.Scope of work is to check the site readiness for cabling work, get the materials delivered on time and arrange for proper man power. Also we do undertake projects to setup a wireless networks in the offices.Costing approvals and budgeting of the project also comes under me. Therefore to analyze the project, create proper BOM & BOQ, and get the necessary approvals also comes under each project activities.Activities for each project done are –• Discussion on project and understanding the needs of the customer from Sales team.• Discussion on project and understanding the needs of the customer from Clients and telling them what I have understood.• Prepare a project plan and present it in the front of the client• Prepare BOM and BOQ and get it approved from the client.• Getting proper manpower from the FM Department.• Completing the project on or before time.• Preparing the project report and submit it to the client.• Getting the final sign off and billing completing from the client side.• Project closure report for the client and the company. Show less

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  Mphasis An HP Company

  May 2012 - Aug 2012

  Project Manager

  Project Manager at Mphasis Pvt. Ltd.Responsibilities -Preparing SOW,Initiatin the Project,Preparing Project Plan,Executing,Project Monitoring and Controlling,Performing UAT,Closing

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  Verizon Enterprise Solutions

  Aug 2012 - Sept 2016

  Project Delivery Manager

  • Responsible for the management of day to day activities related to LAN, WAN, Security ,Voice and Video operations: management of technical changes (moves, additions, changes and deletions) and structured cable environment.• Project manage changes to the environment initiated by the customer.• Document and maintain all local records pertaining to the voice and data infrastructure.• Provide on-site assistance and 2nd level support to resolve complex technical problems with the voice and data infrastructure.• Maintain accuracy of network design and cabling documentation, and compliance.• Provide support to Project Manager and Project Team Members to effectively administer project delivery.• Managing suppliers/PTT/vendors for smooth delivery of service.• Supporting local field operations with coordinating customer resources, scheduling site visits and customer activation timings • Proactively monitoring and escalating missed milestones to suppliers and vendors as required.• Provide expertise guidance and recommendations during technical validation requirements for change activities.• Working with Implementation management, Project Management, Sales Teams and delivery engineers to overcome obstacles, eliminate barriers to deliver on time. Show less

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  Symphony SUMMIT

  Mar 2017 - Dec 2017

  Project Manager
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  NTTDATA Asia Pacific Pte Ltd

  Dec 2017 - Oct 2018

  Project Manager Program Management Office
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  Thakral One

  Nov 2018 - Feb 2019

  IT Manager

  • Manage over-all IT Infrastructure and Application developments for Equifax Software Solutions across the country.• Plan for Application upgrades to meet the client requirements.• Improvise on data processing technologies for better speed to deliver results.• Introduced Data integration tools like IBM Infosphere, SQL Server Data (SSDT) and Oracle Data Service Integrator thru Vendor.• Participate in discussions related to Data Integration and Data Migration projects.• Monitor Server and Network Utilizations and propose necessary improvements.• Have weekly review and represent IT Infra Performance in line to business applications• Perform Various team building activity.• Implement MPLS and Internet Edge Solutions• Implement Protigrity and Imperva Solutions for DB Monitoring• Implement SFTP for Efficient File transfer. Show less

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  First Credit ITES Pvt. Ltd.

  Feb 2020 - Dec 2020

  AVP Business Support and Information Security Officer

  Manage Day to Day operations of IT Infrastructure, Application Development and other IT Services including IT Security to meet required business needs across India and US. Setting goals and objectives for strategic development of team and departmentAnalyzing and implementing appropriate technology for betterment of the organizationApprove purchases of technological equipment and software and establish partnerships with IT providersOversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance.Direct and organize IT-related projects.Monitor changes or advancements in technology to discover ways the company can gain competitive advantageAnalyze the costs, value, and risks of information technology to advise management and suggest actions.Conduct Meetings with Business unit management to understand high-level business needs & forecast.Conduct Information Security Governance, Risk Management, Security Program Development and Incident Management.Create Various Policies related to IT Patch Management, IT Network Security, IT Data handling Policy and Procedures & Other compliance documents.Manage IT Application Development team to develop in-house applicationsImplemented VDI Solution on AWS Cloud to enforce Work from Home Policy for all employees in India & US during pandemic of COVID-19.Clear understanding of AWS Instances – EC2, ELB, ASG, RDS, ElastiCache, S3.Implemented Tools like OpManager, Service Desk, Asset Management, Output Messenger to improvise work efficiency.Implemented Datto as a backup solution to backup critical data on Linux and windows platforms. Show less

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  ITC Infotech

  Mar 2021 - now

  Lead Consultant

  Oversee project management work for CCEP as client. working as multi-focus expert to assist CCEP in improving and managing IT Projects across European region.Driving the rapid adoption of new technologies, ideas and processes across business.Acting as SPOC for client and its vendors for timely delivery of the project and solutions.creating project documents and updating all stake holders and key personals with latest project updates and deliverables