Tuğçe Uçar

Experience

• 

  Youth Republic

  Apr 2006 - Aug 2009

  • Participating brand events (samplings, roadshows, brand teams) as a team leader, forming and supervising the team;• Communicating and meeting continuously with agency’s Central Team to get know about projects in my campus. • Participating roadshow activities and focus groups of brands that want to communicate with youth and students. • I worked as Trend Setter Team member of group company Trendshow Fair Company for 2 years. • I worked with brands; Cadburry, Eti, Avea, Hobby, Kotex, Arko, Akbank, Patos, Unilever (Knorr, Algida), Okey, Powerade, Diageo, 8x4, Mey Icki, Ulker. Show less

  • Event Specialist

    Aug 2008 - Aug 2009

  • Campus Brand Manager

    Apr 2006 - Aug 2008
• 

  Turk Telekom

  Jan 2007 - Jan 2007

  Corporate Communications Intern
• 

  Hasbro

  Nov 2010 - Mar 2013

  Brand Licensing Expert Turkey & Middle East

  • Marketing and selling Hasbro’s Brands’ licenses to companies that produces licensed products in different categories like stationery, back to school items, apparel, home textile, accessories, FMCG, etc.. • Making partnerships with restaurants, FMCG companies to make licensed promotion materials or mechanisms.• Making market research of license sector to find potential customers and potential categories for licensed products.• Driving the whole process from interviewing with potential customers, starting agreement process, supporting and controlling licensed products’ product development process,• Working close with Toy marketing department to make brand activities together. Show less

• 

  Romie&Julie Design Stuido

  Mar 2013 - Aug 2015

  Partner

  • Romie&Julie is a brand that tells a love story with its designs which are especially used for event design. • As Co- Founder of the company, I was responsible to create market for our products, parties and events. • Managing all communication processes with our customers and clients. • Managing the activities that we planned and designed. I have worked with international brands as Pepsico, Xerox, Sandoz.

• 

  Turk Telekom

  Aug 2015 - Nov 2017

  Employer Branding Expert

  I work to make Türk Telekom one of the most attractive employers in Turkey. My primary responsibilities are:*Developing employer branding strategy for Türk Telekom and executing action plan through all touch points for both potential candidates and employees. This plan includes university communication, conferences, START programme, employee volunteering activities, E.V.P and awards.*Managing E.V.P. Project from end to end with its action plan.*Managing university communication strategy: Coordinating START, Young Talent Programme of Türk Telekom including application systems, recruitment experience, orientation and engagement activities.*Coordinating Employee Volunteering activities to create collaboration and to increase employer brand perception. Show less

• 

  Acun Medya Global

  Nov 2017 - Jan 2019

  • As Advertising Operations Coordinator, I was coordinating Acun Medya’s TV Programme’s integrated commercials and rewards for the reality shows SURVIVOR and EXATLON. • I was working to coordinate all necessities of production of commercials and rewards for different countries (Brasil, Mexico, Turkey, Greece, Romania) where the filming goes in Dominican Republic. • Coordinating whole process of Acun Medya’s reward games production and reward sponsorships.

  • Formats and Acquisitions

    Oct 2018 - Jan 2019

  • Advertising Projects Coordinator

    Nov 2017 - Oct 2018
• 

  Cleanzy

  Jan 2019 - Dec 2021

  • All customer relation and operation needs, designing customer journey from acquisition to retention for Spain, Italy and United Kingdom• Onboarding, Training, managing and reporting the team of 9 customer success associates daily operations, direct report to Head of Europe• Building customer and cleaning professionals support processes and policies for their retention• Supporting team to reach Customer success team KPIs• Colloborating with product, software and marketing team• Working to better process of cleaning professional’s and customers daily operational needs• Social Media community management and managing all touch points of the customer to the brand.• Developing Spanish, Italian and British market depending on the market needs• Working to expand new cities with new customers Show less

  • Global Success Manager for Spain, Italy and UK

    Feb 2019 - Dec 2021

  • Marketing & Customer Success Executive for Spain

    Jan 2019 - Feb 2020
• 

  Pop Together

  Dec 2021 - Aug 2022

  Customer Success Manager

  • Managing a success team that operates 24/7. • Being a key point for operational excellence in between all departments like product, fleet, inventory, marketing and merchandising.

• 

  Oda Studio

  Aug 2022 - Mar 2023

  Operations and Experience Manager

  •Leading customer experience team•Supporting people operations in Turkey

• 

  Enerjinibul.com

  Sept 2023 - now

  Founder
• 

  RE/MAX Flex Urla

  Apr 2024 - now

  Real Estate Agent