Dejan Tomić, PMI-ACP®, PMP®, LSSBB

Experience

• 

  D.O.O. AMD PICK”

  Nov 2002 - Apr 2003

  Head of Packaging and Distribution

  Acquisition of retail stores in the South Backa DistrictService organization for packaging and shipping the goods to the whole of Serbia.Acquisition of retail shops at the South Backi district Organizing packing and shipping services for the entire Serbia.

• 

  DOO BILO-TRADE Novi Sad

  Jul 2003 - Dec 2003

  Sales Representative

  Distribution of materials for finishing works in construction.Procurement and sale, finding new customers and more favourable suppliers in the territory of Serbia with emphasis on the market of Vojvodina. Acquisition of big sellers in this area.Organizing distribution network.

• 

  A.D "Garant" FUTOG

  Dec 2003 - Aug 2004

  Head of Commercial Department, General Manager for Quality

  Lead and organizing work of the Commercial Department (procurement, sale, logistics) and coordination with other Departments; Organizing export – import of the products; Conquering new markets, mainly republics of former Yugoslavia; Finding more favourable procurement and distribution channels for products Coordination of the work of employees Monitoring and reporting on the work of employees; Implementation of ISO 9001system ate the level of entire organization Conquering new marketsThe "Garant" Futog exists and works from 1961. The main activity is the production of engine parts - bearings in tractor and truck program, the sliding sleeve, filters, high pressure pipes and special types of bearings. Show less

• 

  DOO “LUCKY LINE” Novi Sad

  Oct 2004 - Mar 2005

  Head of Production and Service

  Lead and organizing the work of the Production Department and maintenance service. This includes the organization of serial production of electronic roulette and slot machines. Technical improvements of products, reduction of costs of service and service network, monitoring products in warranty period….Lucky Line d.o.o. was established as the first and only manufacturer of gaming equipment in Serbia. The greatest asset of Lucky Line is its team of young, educated and creative people with a winning spirit. Lucky Line was home to 50 ambitious individuals who give heart and innovation to fields of design, technology, reserch & development. Show less

• 

  NLB Komercijalna banka

  Apr 2005 - Jun 2013

  Leads a team of five employees.Member of the Credit Committee of the Branch Novi SadThe authorized person of the Branch Novi SadParticipation in the development of new products, and certain instructionsContact person for all transactions with customers; activities related to the acquisition of new clients, negotiation and implementation of the cooperation between the existing and new clients of the bank; visit the client and the collection of financial and non-financial information about the client and its business; receiving and processing requests for credit, documentary and deposit jobs, as well as other business arrangements with the client, analysis of financial records and client determine creditworthiness and suitability requirements, analysis of the legal status of the client as well as analysis of the collateral; presentation requires the client to the relevant credit committee, drafting of contracts and implementation arrangements for the approval of the Credit Committee, monitoring exercise of contractual obligations of the client, determining measures to improve the performance of the client Show less Participation in the development of new products, and certain instructionsContact person for all transactions with customers; activities related to the acquisition of new clients, negotiation and implementation of the cooperation between the existing and new clients of the bank; visit the client and the collection of financial and non-financial information about the client and its business; receiving and processing requests for credit, documentary and deposit jobs, as well as other business arrangements with the client, analysis of financial records and client determine creditworthiness and suitability requirements, analysis of the legal status of the client as well as analysis of the collateral; presentation requires the client to the relevant credit committee, drafting of contracts and implementation arrangements for the approval of the Credit Committee, monitoring exercise of contractual obligations of the client, determining measures to improve the performance of the client Show less

  • Head of Micro Business Section

    Apr 2009 - Jun 2013

  • Corporate Account Manager

    Apr 2005 - Mar 2009
• 

  NIS a.d. Novi Sad

  May 2013 - Aug 2020

  Leads a team of three working on improving cross-functional processes.Manages project portfolio for cross-functional process opmitisation. Involved in each stage of improvement project from defining and mapping, to analysis and improvements proposals, followed by assistance in solution implementation Role of change agent responsible to drive cultural transformation through the application of the continuous improvement principles, methods and tools. Strong collaboration, communication and project management skills and able to work in a very dynamic and “fast moving” environment and as well as to demonstrate understanding of commercial, operational, financial and people aspects of the business.Holds Lean and Six Sigma trainings for employees (50+ employee) Show less Manage the service of 13 employees. Lead Project for physical centralization of 39 archival depots and 10 of archival collections (biggest archival collections in the country), the implementation of an electronic archive for the entire company (initiation, approval and project management).The organization of work in accordance with the legislation of the Republic of Serbia and normative NIS a.d.Novi Sad, providing conditions for the storage of archival materials according to archival standards. Providing access to documents and business security. In order to develop reference guidelines and standards within the scope of services. Participate in the decision-making instructions and standards related to the operation of the Service. Cooperate with the state archives. Monitors the status of archival depository and documentation. Centralized archive depots on the performed audit and excretion. Creation of an electronic database of documents , transfer documents in electronic form. Coordinate and manage the process of transferring documents in electronic form. Directly involved in the work to prepare the list of categories of keeping registration materials. Plans and organizes the work of the archive jobs. Controls the execution of tasks. Assess the results of the employees of the. Creates a report of the Service . Show less

  • Head of Performance Improvement Project Office - LSS Black Belt

    Sept 2016 - Aug 2020

  • Head of Archiving Section - Project Manager

    May 2013 - Sept 2016
• 

  Agilean - Business Consulting / Coaching / Training

  Jan 2018 - now

  Continuous Improvement Consultant and Trainer

  Training Lean Six Sigma, Coach

• 

  Wiener Städtische osiguranje a.d.o. Beograd

  Aug 2020 - Sept 2022

  Senior Business Improvement Manager

  - Leading Business Improvement projects focused on cost optimization, premium increasing, customer satisfaction increasing, Lead time and Cycle time reduction, Quality increasing, Errors decreasing.- Reviewing and analyzing company's initiatives and projects in accordance with the company's strategy and goals and proposing possible changes.- Reviewing existing processes and conducting identification, analysis and diagnosis of the causes of organizational and process problems. - Defining options for solving the causes of the problem and recommending the necessary activities through the introduction of new processes or the improvement of existing processes.- Project Manager for RPA (Robotic Process Automation) implementation- Lean Six Sigma Academy Leader - initiated and established the Academy, made Yellow Belts and Green Belts from employees from different units throughout the company. Show less

• 

  KATA School Serbia

  Jan 2022 - now

  Toyota Kata Coach & Trainer

  - Coaching Kata, Improvement Kata, Starter Kata- Coaching for Challenge achievement- Coaching for Agility, Problem Solving, Innovation, Productivity- Improvement Kata competencies development- Leading improvement projects on Toyota Kata- Leading workshops and development projects

• 

  Wiener Städtische osiguranje a.d.o. Beograd

  Nov 2022 - now

  Head of PMO Business Improvement and Quality management

  ► Leading department with amazing teams for functions: ◇ Business Performance Improvement, ◇ Management Systems and Quality Mgmt, ◇ Business Agility and Project Portfolio (PMO).► Supporting 5y strategy achievement and business model improvement, developing Lean/Agile culture and system, improving performances and BPM, QM, PfM/PM system- Navigating Digital Transformation with digitalization, automation and RPA solutions- Business Process Management and Improvement, Quality Management, Kaizen/Lean/SixSigma Business Improvement.- Coaching the organization and leading Business and Digital Transformation of the company, including Change Management. - Practicing Kata / Agile / Organizational / Team / Change Coaching and spreading throughout the company. Show less

• 

  Scalefocus

  Oct 2023 - Oct 2023

  Independent Consultant

  Consulting related to understanding the processes that are the basis for making an offer for HSE platform In the oil industry